stayconnect® remote

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights
Helps you understand what matters most


TOP INSIGHTS
1
A significant number of users are frustrated because they expected the app to allow casting or streaming from their devices to the hotel TV, which it does not. Approximately 60% of users seem to be affected by this misunderstanding, leading to disappointment and negative reviews.
2
Many users report problems with connecting the app to the hotel TV, with the app often displaying error messages or invalid codes. This issue affects around 30% of users, causing frustration as they are unable to use the app's basic remote functions.
3
Users are disappointed with the app's limited functionality, as it only replicates basic remote control features like changing channels and adjusting volume. About 40% of users express dissatisfaction, questioning the app's purpose when a physical remote is already available.
4
The app's marketing and hotel promotions often mislead users into believing it offers more features, such as streaming capabilities. This has led to confusion and dissatisfaction for approximately 25% of users who feel misled by the app's advertised capabilities.
COMPETITORS ANALYSIS
#1 USERS CHOICE

#2 RUNNER UP



#3 Straggler


Join 300+ companies monitoring customer experience across 80+ different sources
.png)
Nuggets
Quotes of the week

Join the 300+ companies monitoring customer experience


Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.
Search for product issues and validate hypotheses.
Receive an AI summary, relevant tickets, sentiment and more.


Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.
Transform feedback into actionable trends and categories.
Use AI to turn feedback into impactful business actions.


Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.


Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)

Unify and analyze public competitor feedback to benchmark against their performance.
Learn from competitors' strengths and avoid their mistakes.
Create monthly SWOT comparisons.
.png)

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
