stayconnect® remote

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights
Helps you understand what matters most


TOP INSIGHTS
1
Many users report difficulties connecting their devices to the hotel TV, with error messages or codes not working. Approximately 20% of users seem to face this issue, leading to frustration and inability to use the app as intended.
2
A significant number of users mistakenly believe the app allows casting or streaming from their devices, which it does not. This misunderstanding affects about 30% of users, causing disappointment when they realize the app functions only as a remote control.
3
Users express dissatisfaction with the app's limited features, as it only replicates basic remote control functions. Around 25% of users feel the app is redundant since hotel TVs already have remotes.
4
Some users experience glitches, such as channels changing unexpectedly or frequent app errors. This affects about 15% of users, leading to a frustrating experience when trying to use the app.
COMPETITORS ANALYSIS
#1 USERS CHOICE

#2 RUNNER UP



#3 Straggler


Join 300+ companies monitoring customer experience across 80+ different sources
.png)
Nuggets
Quotes of the week

Join the 300+ companies monitoring customer experience


Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.
Search for product issues and validate hypotheses.
Receive an AI summary, relevant tickets, sentiment and more.


Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.
Transform feedback into actionable trends and categories.
Use AI to turn feedback into impactful business actions.


Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.


Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)

Unify and analyze public competitor feedback to benchmark against their performance.
Learn from competitors' strengths and avoid their mistakes.
Create monthly SWOT comparisons.
.png)

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
