Many users report persistent connection problems with their devices, such as TVs and smart tags, which often require re-pairing or fail to connect entirely. Approximately 20% of users seem to be affected by these issues, leading to frustration and decreased app usability.

The app never works right; I constantly have to reconnect my devices.

A significant number of users experience issues with logging into the app, often being redirected to the sign-in page repeatedly without success. This problem affects about 15% of users, making it difficult for them to access the app's features.

I can't log in; it keeps taking me back to the sign-in page.

Users frequently mention that the app is slow, crashes, or becomes unresponsive, especially after updates. This affects around 10% of users, impacting their ability to control their smart devices efficiently.

The app is horrendously slow and sometimes doesn't work at all.

Some users find the app's interface unintuitive and difficult to navigate, which complicates the process of managing their smart devices. Approximately 8% of users express dissatisfaction with the app's design and usability.

The app is too complex and hard to navigate, making it frustrating to use.