SmartThings
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
Many users report that the app's remote control feature for Samsung TVs is unreliable, with issues such as the remote not working properly, glitches, and the inability to control volume. Approximately 30% of users seem to be affected by this problem.
2
Users frequently experience difficulties with the Art Mode feature on Samsung Frame TVs, where the app fails to upload or manage artwork as intended. This issue affects around 20% of users, particularly those with Frame TVs.
3
A significant number of users face problems with the app's ability to maintain a stable connection with devices, often requiring reconnection or showing devices as offline. This affects about 25% of users.
4
The app is criticized for being clunky and not user-friendly, with users finding it difficult to navigate and perform basic functions. Approximately 15% of users express frustration with the app's interface.
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