Sleeper - Fantasy Sports

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

Sleeper - Fantasy Sports

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Sleeper - Fantasy Sports's key feedback

1

Lag and Glitches

Many users report significant lag and glitches, especially during drafts, which disrupts the user experience. Approximately 30% of users seem to be affected by these performance issues, leading to frustration and missed draft picks.

The app lagged throughout my draft, forcing me to reload constantly and miss picks.

2

Complex Interface

The app's interface is often described as cluttered and unintuitive, making it difficult for users to navigate and manage their teams effectively. This issue affects around 20% of users, particularly those new to the platform.

Navigating the app feels like a treasure hunt due to its cluttered design.

3

Betting Focus

Users feel that the app prioritizes betting features over fantasy sports, which detracts from the core fantasy experience. This shift in focus is a concern for about 15% of users who prefer the app's original fantasy sports emphasis.

The app feels more like a betting platform with fantasy features hidden behind ads.

4

Notification Overload

Users are overwhelmed by excessive and repetitive notifications, which can be disruptive and annoying. This issue affects approximately 10% of users, who find the notification system intrusive.

I received the same injury notification 157 times, draining my phone battery.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Sleeper - Fantasy Sports
Sleeper receives mixed feedback, with users praising its innovative features, fast updates, and community engagement. However, many users report frequent crashes, bugs, and issues with app updates, which detract from the overall experience.

#2 RUNNER UP

ESPN Fantasy Sports
ESPN Fantasy Sports is generally well-received for its simplicity and fun, with users appreciating its ease of use and family-friendly features. However, some users criticize the app for being outdated, having connectivity issues, and lacking customization options.

#3 Straggler

Yahoo Fantasy Sports
Yahoo Fantasy Sports is favored for its reliability and user-friendly interface, with many users considering it the best option for fantasy football. Despite this, some users find the app difficult to navigate and criticize its lack of certain features compared to competitors.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Sleeper - Fantasy Sports
#1 Users Choice
Sleeper receives mixed feedback, with users praising its innovative features, fast updates, and community engagement. However, many users report frequent crashes, bugs, and issues with app updates, which detract from the overall experience.
ESPN Fantasy Sports
#2 Runner-up
ESPN Fantasy Sports is generally well-received for its simplicity and fun, with users appreciating its ease of use and family-friendly features. However, some users criticize the app for being outdated, having connectivity issues, and lacking customization options.
Yahoo Fantasy Sports
#3 Straggler
Yahoo Fantasy Sports is favored for its reliability and user-friendly interface, with many users considering it the best option for fantasy football. Despite this, some users find the app difficult to navigate and criticize its lack of certain features compared to competitors.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Performance Issues
Users experience significant lag and app crashes, especially during drafts, leading to missed picks and frustration. The app's performance has degraded over time, making it nearly unusable for some users.
The app is so laggy and slow on my Google Pixel that it's almost unusable.
User Interface Problems
The app's interface is criticized for being cluttered, unintuitive, and difficult to navigate, with some users comparing it unfavorably to competitors. The design choices, such as font size and color schemes, are also problematic for readability.
The user interface is obnoxiously designed and pretty trash, making it hard to find information.
Gambling Focus
There is a strong push towards gambling features, which some users find intrusive and detracting from the fantasy sports experience. This shift in focus has led to dissatisfaction among users who prefer the app's original fantasy sports offerings.
Sleeper is marketed as a fantasy football app, but it's really a betting app with a thin fantasy skin.
Notification Overload
Users are overwhelmed by excessive and repetitive notifications, which can be disruptive and drain device batteries. This issue is exacerbated by the lack of effective notification management options.
I received 157 notifications about the same player's status change, which killed my phone battery.
Platform Compatibility
The app struggles with compatibility on certain devices, particularly Android tablets, leading to login issues and missing features. This limits accessibility and usability for a segment of the user base.
The app on my Samsung Tablet won’t even let me login to my account.
Customer Support Issues
Users report poor customer support experiences, with slow response times and unresolved issues, particularly concerning account verification and withdrawals. This has led to frustration and distrust among users.
I've been waiting for weeks for a response from support about my withdrawal issue.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Performance Issues
Users experience significant lag and app crashes, especially during drafts, leading to missed picks and frustration. The app's performance has degraded over time, making it nearly unusable for some users.
User Interface Problems
The app's interface is criticized for being cluttered, unintuitive, and difficult to navigate, with some users comparing it unfavorably to competitors. The design choices, such as font size and color schemes, are also problematic for readability.
Gambling Focus
There is a strong push towards gambling features, which some users find intrusive and detracting from the fantasy sports experience. This shift in focus has led to dissatisfaction among users who prefer the app's original fantasy sports offerings.
Notification Overload
Users are overwhelmed by excessive and repetitive notifications, which can be disruptive and drain device batteries. This issue is exacerbated by the lack of effective notification management options.
Platform Compatibility
The app struggles with compatibility on certain devices, particularly Android tablets, leading to login issues and missing features. This limits accessibility and usability for a segment of the user base.
Customer Support Issues
Users report poor customer support experiences, with slow response times and unresolved issues, particularly concerning account verification and withdrawals. This has led to frustration and distrust among users.

Quotes of the week

Hear from some of the most impactful users to drive changes

I've been using Sleeper for 4 years and it's the best for dynasty leagues, but recent updates have made it slow and glitchy. Please focus on improving the fantasy sports side, which is what made this app great.
Ncrb85
The app is super laggy and crashes often, especially during drafts. It's frustrating and disappointing, please fix the performance issues.
A Google user
Sleeper is marketed as a fantasy football app, but it's more focused on betting. Navigating to manage your team is difficult due to constant betting ads.
Lukemel1160

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
I've been using Sleeper for 4 years and it's the best for dynasty leagues, but recent updates have made it slow and glitchy. Please focus on improving the fantasy sports side, which is what made this app great.
Candice Wu
App Store
The app is super laggy and crashes often, especially during drafts. It's frustrating and disappointing, please fix the performance issues.
Kelly Williams
Google Play
Sleeper is marketed as a fantasy football app, but it's more focused on betting. Navigating to manage your team is difficult due to constant betting ads.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore