Sleeper - Fantasy Sports

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

UNLOCK ALL INSIGHTS

Sleeper - Fantasy Sports

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Sleeper - Fantasy Sports's key feedback

1

Display Issues

Several users report problems with the app's display, such as oversized fonts and inability to zoom, affecting approximately 10% of users. These issues make the app difficult to navigate and read, leading to frustration.

The app's font size suddenly increased, making it hard to read and navigate.

2

Withdrawal Problems

A significant number of users, around 15%, experience issues withdrawing their winnings, with complaints about account verification and blocked wallets. This leads to dissatisfaction and accusations of the app being a scam.

I won money but can't withdraw it due to verification issues and blocked wallet.

3

Fantasy Features Downgrade

Users express disappointment with the shift in focus from fantasy sports to gambling, with about 8% mentioning glitches and a less user-friendly fantasy interface. This change has led to a decline in user satisfaction.

The app used to be great for fantasy sports, but now it's focused on gambling and has a bad interface.

4

Customer Support Issues

Approximately 12% of users report slow or unhelpful customer support, with unresolved issues and lack of response being common complaints. This lack of support exacerbates other issues users face with the app.

Customer support is slow and unhelpful, leaving my issues unresolved.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

DraftKings
DraftKings is praised for its user-friendly interface, quick payouts, and engaging promotions. However, some users express frustration with customer service and account restrictions, especially for winning players.

#2 RUNNER UP

Yahoo Fantasy Sports
Yahoo Fantasy Sports receives criticism for its recent updates, which have introduced paywalls and removed popular features, leading to user dissatisfaction. Despite this, some users appreciate the app's historical functionality and ease of use.

#3 Straggler

Sleeper - Fantasy Sports
Sleeper - Fantasy Sports has mixed feedback, with users appreciating its interface and fantasy league features, but expressing frustration over customer support issues and technical glitches, particularly with its gambling platform.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
DraftKings
#1 Users Choice
DraftKings is praised for its user-friendly interface, quick payouts, and engaging promotions. However, some users express frustration with customer service and account restrictions, especially for winning players.
Yahoo Fantasy Sports
#2 Runner-up
Yahoo Fantasy Sports receives criticism for its recent updates, which have introduced paywalls and removed popular features, leading to user dissatisfaction. Despite this, some users appreciate the app's historical functionality and ease of use.
Sleeper - Fantasy Sports
#3 Straggler
Sleeper - Fantasy Sports has mixed feedback, with users appreciating its interface and fantasy league features, but expressing frustration over customer support issues and technical glitches, particularly with its gambling platform.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Font Size Issues
Users experience unexpected font size changes, making the app interface difficult to read and navigate. This issue persists despite attempts to restart or reinstall the app.
The app's font size suddenly quadrupled, making it unusable.
Withdrawal Problems
Users face significant challenges withdrawing their winnings, with reports of blocked wallets and unresponsive customer support. This creates a perception of the app as unreliable and potentially fraudulent.
I won money but can't withdraw it, and support is unresponsive.
Fantasy Focus Shift
Long-time users express dissatisfaction with the app's shift from fantasy sports to a gambling-centric platform, feeling that fantasy features are now neglected. This shift has led to a decline in user satisfaction and loyalty.
Fantasy sports have taken a back seat to gambling, and the app's quality has declined.
UI and Navigation Flaws
The app's new layout complicates navigation, with users finding it harder to access data and manage their leagues. The increased complexity detracts from the user experience, which was previously a strong point.
The new layout is overcomplicated, making it hard to access simple data.
Verification and Crashes
Users encounter app crashes during identity verification, preventing them from completing necessary processes. This technical issue disrupts user engagement and trust.
The app crashes every time I try to verify my identity.
Customer Support Gaps
There are widespread complaints about slow or ineffective customer support, with users unable to resolve issues or receive timely assistance. This lack of support undermines user confidence and satisfaction.
Customer support is slow and unhelpful, leaving issues unresolved.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Font Size Issues
Users experience unexpected font size changes, making the app interface difficult to read and navigate. This issue persists despite attempts to restart or reinstall the app.
Withdrawal Problems
Users face significant challenges withdrawing their winnings, with reports of blocked wallets and unresponsive customer support. This creates a perception of the app as unreliable and potentially fraudulent.
Fantasy Focus Shift
Long-time users express dissatisfaction with the app's shift from fantasy sports to a gambling-centric platform, feeling that fantasy features are now neglected. This shift has led to a decline in user satisfaction and loyalty.
UI and Navigation Flaws
The app's new layout complicates navigation, with users finding it harder to access data and manage their leagues. The increased complexity detracts from the user experience, which was previously a strong point.
Verification and Crashes
Users encounter app crashes during identity verification, preventing them from completing necessary processes. This technical issue disrupts user engagement and trust.
Customer Support Gaps
There are widespread complaints about slow or ineffective customer support, with users unable to resolve issues or receive timely assistance. This lack of support undermines user confidence and satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app used to be great for fantasy sports, but now it's more focused on gambling, and the fantasy features have taken a back seat. There are constant glitches, especially during prime time games, and the new layout is not user-friendly.
tj22247
The new layout is disappointing and overcomplicated. The previous version allowed easy access to data, but now it's harder to navigate and compare past performances. The main screen UI text size is too small, making it difficult to read.
it was really cool
I've been trying to reach customer support for weeks to delete my account, but no one has responded. The support is non-existent, and it's frustrating to deal with issues without any help.
Hmcheifboyarbhehe

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
The app used to be great for fantasy sports, but now it's more focused on gambling, and the fantasy features have taken a back seat. There are constant glitches, especially during prime time games, and the new layout is not user-friendly.
Candice Wu
App Store
The new layout is disappointing and overcomplicated. The previous version allowed easy access to data, but now it's harder to navigate and compare past performances. The main screen UI text size is too small, making it difficult to read.
Kelly Williams
Google Play
I've been trying to reach customer support for weeks to delete my account, but no one has responded. The support is non-existent, and it's frustrating to deal with issues without any help.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore
We've rebranded to Clarity. A new era of premium customer experience starts here.
Check out OnClarity.com.