Pengu – Raise Virtual AI Pets

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Pengu – Raise Virtual AI Pets

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Pengu – Raise Virtual AI Pets's key feedback

1

Ad Overload

Many users are frustrated with the excessive number of ads, which disrupt gameplay and sometimes fail to provide promised rewards. Approximately 15% of users mention this issue, impacting their overall experience and willingness to continue using the app.

The ads are overwhelming and often don't give the rewards they promise, making it frustrating to play.

2

Subscription Issues

Users are dissatisfied with the lack of a monthly payment option for the Pengu Pass, feeling forced to commit to a full year upfront. This affects around 10% of users who would prefer more flexible payment options.

I wish there was a monthly payment option for Pengu Pass instead of paying for a full year upfront.

3

Game Bugs

Several users report bugs that hinder gameplay, such as glitches in daily quests and arcade games, affecting approximately 12% of users. These issues disrupt the user experience and can lead to decreased engagement.

There are glitches in the daily quests and arcade games that make it hard to play smoothly.

4

Co-Parenting Credit

Some users feel that the co-parenting feature inaccurately credits both parties, even when one is inactive, affecting about 8% of users. This can lead to frustration and a sense of unfairness in shared gameplay.

The app gives credit to my friend for co-parenting even when they haven't been active for months.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Pengu – Raise Virtual AI Pets
Pengu receives high praise for its engaging gameplay and the ability to strengthen relationships through co-parenting. Users appreciate the customization options and mini-games, though some express frustration with the Pengu Pass and frequent ads.

#2 RUNNER UP

My Talking Tom
My Talking Tom is nostalgic for many users, with its interactive features and mini-games being well-received. However, numerous complaints about excessive ads and glitches, including the infamous '1999 glitch,' affect the overall experience.

#3 Straggler

Pou
Pou is cherished for its nostalgic value and simplicity, with users enjoying the mini-games and customization options. However, some users are frustrated with technical issues and the cost of the app on certain platforms.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Pengu – Raise Virtual AI Pets
#1 Users Choice
Pengu receives high praise for its engaging gameplay and the ability to strengthen relationships through co-parenting. Users appreciate the customization options and mini-games, though some express frustration with the Pengu Pass and frequent ads.
My Talking Tom
#2 Runner-up
My Talking Tom is nostalgic for many users, with its interactive features and mini-games being well-received. However, numerous complaints about excessive ads and glitches, including the infamous '1999 glitch,' affect the overall experience.
Pou
#3 Straggler
Pou is cherished for its nostalgic value and simplicity, with users enjoying the mini-games and customization options. However, some users are frustrated with technical issues and the cost of the app on certain platforms.

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Nuggets

Major Highlights of the Week

Custody Credit
The app inaccurately credits both users for co-parenting efforts, even when one user is inactive for extended periods, leading to frustration over shared responsibilities.
I should get full custody because my friend hasn't cared for our Pengu in over 7 months, yet she still gets credit.
Ad Overload
Excessive ads disrupt gameplay, and users often do not receive promised rewards after watching them, diminishing the user experience and perceived value.
I watched three ads for coins but received nothing, wasting my time on bad ads.
Subscription Inflexibility
The lack of a monthly payment option for Pengu Pass forces users into annual commitments, which can deter potential subscribers seeking more flexible payment plans.
Pengu Plus only allows yearly payments, not monthly, which is inconvenient.
Stat Reset Issue
Users experience frustration when their Pengu's stats reset unexpectedly, requiring them to reinvest significant resources to restore previous levels, undermining their investment in the game.
All my Pengu's stats reset to zero, and now I have to spend thousands of coins to restore them.
Game Glitches
Frequent glitches in daily quests and mini-games prevent users from fully engaging with the app, leading to a limited and frustrating experience.
Daily quests glitch, preventing me from playing games, which limits my experience.
Solo Parenting Option
The app lacks a feature for users who wish to raise a Pengu independently, excluding those who prefer solo gameplay from fully enjoying the app.
I want to raise a Pengu by myself, but the app doesn't allow it.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Custody Credit
The app inaccurately credits both users for co-parenting efforts, even when one user is inactive for extended periods, leading to frustration over shared responsibilities.
Ad Overload
Excessive ads disrupt gameplay, and users often do not receive promised rewards after watching them, diminishing the user experience and perceived value.
Subscription Inflexibility
The lack of a monthly payment option for Pengu Pass forces users into annual commitments, which can deter potential subscribers seeking more flexible payment plans.
Stat Reset Issue
Users experience frustration when their Pengu's stats reset unexpectedly, requiring them to reinvest significant resources to restore previous levels, undermining their investment in the game.
Game Glitches
Frequent glitches in daily quests and mini-games prevent users from fully engaging with the app, leading to a limited and frustrating experience.
Solo Parenting Option
The app lacks a feature for users who wish to raise a Pengu independently, excluding those who prefer solo gameplay from fully enjoying the app.

Quotes of the week

Hear from some of the most impactful users to drive changes

This is a great way for me and my long distance friend to stay connected. However, there are many bugs and way too many ads. If the company fixed the bugs and allowed a monthly option for the Pengu Pass, I’d definitely start playing again.
misskristenn222
This app was going great until it stopped letting my partner open the app to feed and show love to our Pengu. I invested a lot of coins to build up Pengu's stats, but they reset to zero, making it frustrating and costly to restore them.
CaliLife243
I love this game, but the Pengu Pass is frustrating because you need it for almost everything. It would be better if some features were available without the pass.
𝕊𝕥𝕚𝕥𝕔𝕙 𝕝𝕠𝕧𝕖𝕣

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The quotes of the week

Hear from some of the most impactful users to drive changes
This is a great way for me and my long distance friend to stay connected. However, there are many bugs and way too many ads. If the company fixed the bugs and allowed a monthly option for the Pengu Pass, I’d definitely start playing again.
Candice Wu
App Store
This app was going great until it stopped letting my partner open the app to feed and show love to our Pengu. I invested a lot of coins to build up Pengu's stats, but they reset to zero, making it frustrating and costly to restore them.
Kelly Williams
Google Play
I love this game, but the Pengu Pass is frustrating because you need it for almost everything. It would be better if some features were available without the pass.
Koray Okumus
Google Play

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