Many users report that the prices displayed initially are often lower than the final booking price, leading to frustration and a sense of being misled. Approximately 20% of users seem to be affected by this issue, as they encounter higher prices during the booking process than initially advertised.

The app shows a lower price initially, but when I try to book, the price is much higher.

Users frequently experience technical issues during the booking process, such as the app not connecting to booking sites or failing to complete transactions. This affects around 15% of users, causing them to abandon the app for other booking platforms.

I tried booking a ticket, but the app failed to connect to the booking site, forcing me to use another app.

A significant number of users express dissatisfaction with the lack of customer support, particularly when issues arise with third-party bookings. About 10% of users report difficulties in reaching support or resolving issues with bookings made through the app.

There's no way to contact customer support when something goes wrong with a booking.

Some users find the app's search and filter functions inadequate, with issues like incorrect date changes or inability to filter specific flight options. This affects approximately 10% of users, who find the search functionality unreliable.

The app changes my selected dates and doesn't apply filters correctly, making it hard to find the right flights.