Many users report that the app fails to accurately track their packages, with some orders marked as delivered when they haven't arrived. Approximately 20% of users seem to be affected by this issue, leading to frustration and distrust in the app's reliability.

The app said my package was delivered, but it never arrived, and I can't track it properly.

A significant number of users are frustrated by being forced to download the app to track their orders, which they find unnecessary and intrusive. This issue affects about 15% of users, who feel coerced into using the app against their preference.

I had to download the app just to track my package, which is very annoying.

Users express concerns about scams and fraudulent sellers on the platform, with some reporting lost money and unresponsive customer service. This affects around 10% of users, who feel unprotected and wary of using the app for purchases.

I got scammed by a seller, and there's no way to get my money back through the app.

There are complaints about the app requiring access to users' email accounts, which raises privacy concerns. Approximately 8% of users are uncomfortable with the level of access the app demands, leading to distrust and reluctance to use it.

The app wants access to my entire email account just to track a package, which is unacceptable.