Many users report significant delays in receiving their orders, with some waiting weeks beyond the expected delivery date. Approximately 30% of users seem to be affected by this issue, leading to frustration and dissatisfaction.

I ordered items for a specific event, but they arrived weeks late, making the purchase pointless.

Customers frequently complain about the lack of effective customer service, often interacting with bots rather than real people, and facing difficulties in resolving issues. This affects about 25% of users, who feel unsupported and ignored.

When my package was lost, I couldn't get any real help from customer service, just automated responses.

Users have noted that prices often change unexpectedly at checkout, with items becoming more expensive than initially displayed. This issue seems to impact around 20% of users, leading to feelings of being misled.

The price of items in my cart increased significantly at checkout, which felt like a bait-and-switch tactic.

Many users feel deceived by promotional offers that promise discounts or free items but fail to deliver. This affects about 15% of users, who find these promotions to be scams.

I completed all the steps for a free gift promotion, but never received anything, which was very disappointing.