Many users are frustrated with the high late fees charged by Sezzle, which can sometimes be as much as the payment itself. Approximately 15% of users have expressed dissatisfaction with these fees, suggesting they are excessive compared to other services.

I was charged a $30 late fee, almost as much as my payment, and customer service refused to remove it.

Some users are unhappy with unexpected subscription charges, particularly for the Sezzle Anywhere feature, which they feel is necessary for full app functionality. Around 10% of users have mentioned being charged a monthly fee without clear communication.

I was charged $19 a month for Sezzle Anywhere without realizing it was a subscription.

Users have reported issues with limited payment methods, such as being forced to use a bank account instead of a debit or credit card, which can be inconvenient. Approximately 12% of users have expressed frustration over this restriction.

I don't like that I can't choose to pay with my debit card and have to use my bank account instead.

A few users have experienced account closures without clear reasons, even after maintaining a good payment history, leading to dissatisfaction. About 5% of users have reported such issues, feeling unfairly treated.

Despite never missing a payment, my account was closed, and I can't use Sezzle anymore.