Momo - AI Photo Generator

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Momo - AI Photo Generator

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Momo - AI Photo Generator's key feedback

1

Photo Generation Issues

A significant number of users, approximately 30%, report that the app fails to generate photos after uploading, leading to frustration and wasted time. This issue often results in users being unable to use the app's core features despite having paid for them.

2

Unexpected Charges

Around 25% of users express dissatisfaction with unexpected charges, including being billed for additional features despite having a subscription. This has led to feelings of being misled and concerns about the app's billing practices.

3

Poor Image Quality

Approximately 20% of users are unhappy with the quality of the generated images, describing them as cartoonish or not resembling the original photos. This affects the app's credibility as a professional photo generator.

4

Subscription and Credit Confusion

About 15% of users are confused by the app's subscription model, where they need to purchase additional credits even after subscribing. This has led to frustration and a perception of the app as a money grab.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Remini
Remini receives mixed feedback, with users praising its photo enhancement capabilities but criticizing the app for excessive ads and subscription issues. Many users express frustration over unexpected charges and difficulties in canceling subscriptions, while others appreciate the app's ability to improve photo quality.

#2 RUNNER UP

FaceApp
FaceApp is generally well-received for its user-friendly interface and effective photo editing features, though some users are unhappy with recent updates that removed popular features. The app is praised for its AI capabilities, but there are complaints about subscription costs and limited free features.

#3 Straggler

Momo - AI Photo Generator
Momo receives mixed reviews, with users appreciating its fun and diverse photo generation features but criticizing the app for technical issues and high costs. Many users report problems with photo generation and subscription management, leading to dissatisfaction despite the app's creative potential.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Remini
#1 Users Choice
Remini receives mixed feedback, with users praising its photo enhancement capabilities but criticizing the app for excessive ads and subscription issues. Many users express frustration over unexpected charges and difficulties in canceling subscriptions, while others appreciate the app's ability to improve photo quality.
FaceApp
#2 Runner-up
FaceApp is generally well-received for its user-friendly interface and effective photo editing features, though some users are unhappy with recent updates that removed popular features. The app is praised for its AI capabilities, but there are complaints about subscription costs and limited free features.
Momo - AI Photo Generator
#3 Straggler
Momo receives mixed reviews, with users appreciating its fun and diverse photo generation features but criticizing the app for technical issues and high costs. Many users report problems with photo generation and subscription management, leading to dissatisfaction despite the app's creative potential.

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Nuggets

Major Highlights of the Week

Misleading Charges
Users are frustrated with unexpected additional charges after subscribing, feeling deceived by the app's pricing model. This has led to dissatisfaction and accusations of deceitful business practices.
Photo Generation Failures
Many users experience issues with photo generation, where uploads either fail to process or result in unsatisfactory images. This has caused significant frustration, with users feeling the app does not deliver on its promises.
I uploaded photos, but the app never generated any images, making it a waste of time and money.
Poor Image Quality
The app's AI-generated images often appear cartoonish and unrealistic, failing to meet user expectations for professional-quality photos. This has led to disappointment, especially for those seeking professional headshots.
The AI qualities are very bad and look cartoony, not suitable for professional use.
Subscription Confusion
Users are confused and frustrated by the app's subscription model, which requires additional in-app purchases despite an initial subscription fee. This has led to perceptions of the app being a money grab.
After subscribing, I still had to pay for credits to use the app, which feels like a ripoff.
Technical Glitches
Frequent technical issues, such as app crashes and unresponsive uploads, hinder the user experience and prevent successful photo generation. These glitches contribute to user dissatisfaction and perceptions of the app being unreliable.
The app crashed multiple times and failed to recognize my uploads, making it unusable.
Unclear Refund Process
Users struggle with obtaining refunds for unsatisfactory service, feeling unsupported by the app's customer service. This has led to negative perceptions of the app's customer support and refund policies.
I requested a refund for undelivered services, but my request was denied, leaving me disappointed.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Misleading Charges
Users are frustrated with unexpected additional charges after subscribing, feeling deceived by the app's pricing model. This has led to dissatisfaction and accusations of deceitful business practices.
Photo Generation Failures
Many users experience issues with photo generation, where uploads either fail to process or result in unsatisfactory images. This has caused significant frustration, with users feeling the app does not deliver on its promises.
Poor Image Quality
The app's AI-generated images often appear cartoonish and unrealistic, failing to meet user expectations for professional-quality photos. This has led to disappointment, especially for those seeking professional headshots.
Subscription Confusion
Users are confused and frustrated by the app's subscription model, which requires additional in-app purchases despite an initial subscription fee. This has led to perceptions of the app being a money grab.
Technical Glitches
Frequent technical issues, such as app crashes and unresponsive uploads, hinder the user experience and prevent successful photo generation. These glitches contribute to user dissatisfaction and perceptions of the app being unreliable.
Unclear Refund Process
Users struggle with obtaining refunds for unsatisfactory service, feeling unsupported by the app's customer service. This has led to negative perceptions of the app's customer support and refund policies.

Quotes of the week

Hear from some of the most impactful users to drive changes

I needed some last minute professional photos for work and these were exactly what I needed!
Eneves94
The app is made very poor compared to others on the market. The images look way too cartoony, and they charge you without letting you know. I tried a free trial, canceled it the next day, and still got charged $7.
sobolyeah
I wanted to create LinkedIn pics but they came out awful! My neck and head either looked round long & skinny or, short and smushed to where I look deformed. I used another app to create the LinkedIn profile pic using the same photos, and they came out spectacular!
True615

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The quotes of the week

Hear from some of the most impactful users to drive changes
I needed some last minute professional photos for work and these were exactly what I needed!
Candice Wu
App Store
The app is made very poor compared to others on the market. The images look way too cartoony, and they charge you without letting you know. I tried a free trial, canceled it the next day, and still got charged $7.
Kelly Williams
Google Play
I wanted to create LinkedIn pics but they came out awful! My neck and head either looked round long & skinny or, short and smushed to where I look deformed. I used another app to create the LinkedIn profile pic using the same photos, and they came out spectacular!
Koray Okumus
Google Play

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