Momo - AI Photo Generator

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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TOP INSIGHTS

A weekly roundup of Momo - AI Photo Generator's key feedback

Misleading Advertising

Many users feel deceived by the app's advertising, which promises features like AI-generated videos and speaking avatars that are not available. Approximately 20% of users express disappointment over the app not delivering on advertised features.

I bought this app for AI-generated videos, but the feature isn't even available—total bait and switch.

Subscription and Coin Model

Users are frustrated with the app's subscription model, which requires additional purchases of coins to use features, even after paying for a subscription. This affects about 30% of users who feel misled by the need for continuous payments.

I paid for a subscription, but I still need to buy coins to use the app—it's a money trap.

Inaccurate Image Generation

A significant number of users report that the AI-generated images do not resemble them, with issues like incorrect hair color or facial features. This problem affects around 15% of users who find the results unusable.

The generated images look nothing like me, with wrong hair color and facial features.

Lack of Free Trial

Users are upset about the lack of a genuine free trial, as the app requires payment before any features can be tested. Approximately 25% of users express dissatisfaction with being charged immediately without a chance to try the app.

The app claims a free trial but charges you immediately—there's no way to test it first.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Remini

Remini is highly praised for its ability to transform low-quality images into sharp, high-quality photos with ease. Users appreciate its user-friendly interface and the significant improvements it makes to old and blurry photos, making it a favorite among those looking to enhance their images.

#2 RUNNER UP

FaceApp

FaceApp receives mixed feedback, with users enjoying its fun and creative features but expressing frustration over the paywall that restricts access to many previously free features. The app's ability to transform and enhance photos is appreciated, but the shift towards monetization has disappointed long-time users.

#3 Straggler

Momo - AI Photo Generator

Momo receives largely negative feedback, with users criticizing its misleading free trial and the need for additional payments to access features. Many users report dissatisfaction with the photo results, claiming they do not resemble them, and express frustration over poor customer service and refund issues.

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Nuggets

Major Highlights of the Week

Misleading Advertising

The app's advertising claims do not match the actual features, leading to user dissatisfaction and accusations of bait-and-switch tactics. Users expect features like AI-generated videos and speaking avatars, which are not available in the app.

I bought this app for AI-generated videos, but the feature isn't even an option.

Subscription Confusion

Users are frustrated with the unclear subscription model, where they are charged unexpectedly and find it difficult to cancel or manage their subscriptions. This leads to feelings of being scammed and a lack of trust in the app.

I was charged for a subscription I didn't agree to, and there's no way to cancel it.

Coin System Frustration

The coin-based system is causing dissatisfaction as users feel they are being nickel-and-dimed, having to pay for additional features even after subscribing. This system is perceived as a hidden cost and a barrier to using the app effectively.

I paid for a subscription but still need to buy coins to use the app.

Poor Image Accuracy

Generated images often do not resemble the user, with incorrect features like hair color and facial structure, leading to disappointment and a perception of low-quality AI. This affects the app's credibility as a tool for professional headshots.

The AI gave me hair when I'm bald, making the photos unusable.

Lack of Free Trial

The absence of a free trial or sample images before purchase is a major complaint, as users are unwilling to pay without first verifying the app's quality. This results in a high barrier to entry and potential loss of new users.

You can't try the app without paying, which is a huge turn-off.

Customer Support Issues

Users report a lack of responsive customer support, especially when seeking refunds or assistance with technical issues. This lack of support exacerbates user frustration and contributes to negative perceptions of the app.

I reached out for help with my photos, but got no response.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Misleading Advertising

Subscription Confusion

Coin System Frustration

Poor Image Accuracy

Lack of Free Trial

Customer Support Issues

Quotes of the week

Hear from some of the most impactful users to drive changes

I paid for the subscription but was unable to see previews or generate new images without paying for additional coins. I canceled the subscription last month but was still charged. No help option available! I want my money back.

A Google user

Week of July 22nd, 2025

I paid for the year and now I have to get coins to use the templates. Horrible, do not pay for this.

elpapi colombiano

Week of July 22nd, 2025

I was charged twice for this app, and most photos look nothing like me. I canceled the subscription last month and was charged again this month. Sucks.

A Google user

Week of July 22nd, 2025

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The quotes of the week

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Candice Wu

App Store

I paid for the year and now I have to get coins to use the templates. Horrible, do not pay for this.

Kelly Williams

Google Play

I was charged twice for this app, and most photos look nothing like me. I canceled the subscription last month and was charged again this month. Sucks.

Koray Okumus

Google Play

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User Experience Report

Report Date

Momo - AI Photo Generator

Top Insights This Week

Misleading Advertising

Subscription and Coin Model

Inaccurate Image Generation

Lack of Free Trial

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

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Use AI to automate and prioritize your feedback analysis

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