Momo - AI Photo Generator

User Experience Report

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Momo - AI Photo Generator

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of Momo - AI Photo Generator's key feedback

1

Inaccurate Image Generation

Many users report that the AI-generated images do not accurately reflect their appearance, with issues such as incorrect hair color and unrealistic body proportions. Approximately 30% of users seem to be affected by this problem.

2

Subscription and Coin System

Users are frustrated with the app's subscription model, which requires additional coin purchases to generate images, even after paying for a subscription. This issue affects about 25% of users.

3

Lack of Free Trial

A significant number of users are dissatisfied with the lack of a free trial, as they are required to pay before experiencing the app's features. This concern is raised by around 20% of users.

4

Poor Customer Support

Users have expressed dissatisfaction with the app's customer support, citing unresponsiveness and unresolved issues. This affects approximately 15% of users.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Remini
Remini is highly praised for its ability to enhance photos and videos, with users appreciating its retouching capabilities and the quality of the results. However, some users are frustrated with the frequent ads and the need to pay for a subscription to access full features.

#2 RUNNER UP

FaceApp
FaceApp receives mixed feedback, with users enjoying its natural-looking edits and versatility in changing appearances, including on videos. However, many users are dissatisfied with the app's shift towards paid features and the lack of free options, leading to complaints about its pricing model.

#3 Straggler

Momo - AI Photo Generator
Momo receives mixed reviews, with some users appreciating its ease of use and the quality of generated photos. However, many users express dissatisfaction with the app's pricing structure, hidden costs, and the quality of AI-generated images not resembling the user, leading to accusations of it being a scam.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Remini
#1 Users Choice
Remini is highly praised for its ability to enhance photos and videos, with users appreciating its retouching capabilities and the quality of the results. However, some users are frustrated with the frequent ads and the need to pay for a subscription to access full features.
FaceApp
#2 Runner-up
FaceApp receives mixed feedback, with users enjoying its natural-looking edits and versatility in changing appearances, including on videos. However, many users are dissatisfied with the app's shift towards paid features and the lack of free options, leading to complaints about its pricing model.
Momo - AI Photo Generator
#3 Straggler
Momo receives mixed reviews, with some users appreciating its ease of use and the quality of generated photos. However, many users express dissatisfaction with the app's pricing structure, hidden costs, and the quality of AI-generated images not resembling the user, leading to accusations of it being a scam.

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Nuggets

Major Highlights of the Week

Coin System Issues
Users are frustrated with the coin system, which requires additional purchases even after subscribing, limiting their ability to generate images. This system is perceived as misleading and a financial burden.
Inaccurate Image Generation
The app often generates images with incorrect features such as hair color, body type, or ethnicity, leading to dissatisfaction with the output. Users find these inaccuracies make the images unusable.
The app changed my hair color from blonde to black in every photo.
Subscription and Billing Confusion
There is confusion and dissatisfaction regarding subscription charges, with users reporting unexpected billing and difficulty in canceling subscriptions. This has led to perceptions of fraudulent behavior.
I canceled my subscription but am still being charged.
Lack of Free Trial
Users are unable to try the app without payment, as there is no free trial available, leading to frustration and a perception of the app as a scam. This deters potential users from engaging with the app.
I can't try the app without paying first, which feels like a scam.
Poor Customer Support
Users report a lack of effective customer support, with unresolved issues and no response to complaints, leading to a negative user experience. This lack of support exacerbates frustrations with the app.
I tried to get help but received no response from customer support.
Performance and Usability Problems
The app is criticized for being slow, laggy, and difficult to navigate, which hampers the user experience. These performance issues make the app frustrating to use.
The app is super laggy and takes forever to load anything.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Coin System Issues
Users are frustrated with the coin system, which requires additional purchases even after subscribing, limiting their ability to generate images. This system is perceived as misleading and a financial burden.
Inaccurate Image Generation
The app often generates images with incorrect features such as hair color, body type, or ethnicity, leading to dissatisfaction with the output. Users find these inaccuracies make the images unusable.
Subscription and Billing Confusion
There is confusion and dissatisfaction regarding subscription charges, with users reporting unexpected billing and difficulty in canceling subscriptions. This has led to perceptions of fraudulent behavior.
Lack of Free Trial
Users are unable to try the app without payment, as there is no free trial available, leading to frustration and a perception of the app as a scam. This deters potential users from engaging with the app.
Poor Customer Support
Users report a lack of effective customer support, with unresolved issues and no response to complaints, leading to a negative user experience. This lack of support exacerbates frustrations with the app.
Performance and Usability Problems
The app is criticized for being slow, laggy, and difficult to navigate, which hampers the user experience. These performance issues make the app frustrating to use.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is misleading; it tricks you into thinking certain services are free or included, then pulls a bait and switch. It's a total scam.
Yourappsux91
I paid for a subscription, but I was still unable to use the app due to insufficient coins. If the subscription doesn't grant full access without additional purchases, I wonder what the benefit of paying for it is. Not recommended at all.
A Google user
The app is really fun, but I won’t be extending my use of it. I have short hair, and about three quarters of the images show me with long hair. It’s weird.
kfountain44

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is misleading; it tricks you into thinking certain services are free or included, then pulls a bait and switch. It's a total scam.
Candice Wu
App Store
I paid for a subscription, but I was still unable to use the app due to insufficient coins. If the subscription doesn't grant full access without additional purchases, I wonder what the benefit of paying for it is. Not recommended at all.
Kelly Williams
Google Play
The app is really fun, but I won’t be extending my use of it. I have short hair, and about three quarters of the images show me with long hair. It’s weird.
Koray Okumus
Google Play

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