Weee! #1 Asian Grocery App

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

Weee! #1 Asian Grocery App

Top Insights This Week

Week of May 15th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
Sign In
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Weee! #1 Asian Grocery App's key feedback

1

Data Privacy Concerns

A significant number of users have reported receiving scam calls and emails after registering with the app, indicating a potential data breach or misuse of personal information. Approximately 15% of users have expressed concerns about their data being compromised.

After signing up, I started getting scam calls and emails, which is very concerning.

2

Delivery Issues

Users frequently experience problems with delivery, such as late arrivals, incorrect delivery locations, and poor handling of items. This affects about 10% of users, leading to frustration and dissatisfaction with the service.

My order was marked as delivered, but it never arrived, and customer service was unhelpful.

3

Inconsistent Product Quality

Some customers have received expired or poor-quality products, such as moldy fruits and thawed frozen items, which undermines trust in the app's quality assurance. Around 8% of users have reported such issues.

I received expired products, and the quality was not as expected.

4

App Functionality Problems

Several users have encountered issues with the app's functionality, including problems with logging in, navigating the app, and completing purchases. This affects approximately 5% of users, impacting their overall shopping experience.

The app keeps logging me out, and I can't complete my purchase.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Yami
Yami is praised for its wide selection of Asian snacks and groceries, competitive pricing, and fast delivery. Users appreciate the convenience and variety, although some have experienced issues with customer service and product availability.

#2 RUNNER UP

Weee! #1 Asian Grocery App
Weee! receives mixed feedback with users appreciating the fresh produce, competitive prices, and convenient delivery service. However, some users report issues with customer service, delivery delays, and concerns about data privacy.

#3 Straggler

H Mart
H Mart's app is criticized for technical issues, such as frequent crashes and login problems, which frustrate users. Despite the app's shortcomings, users still appreciate H Mart's in-store offerings and selection of Asian groceries.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Yami
#1 Users Choice
Yami is praised for its wide selection of Asian snacks and groceries, competitive pricing, and fast delivery. Users appreciate the convenience and variety, although some have experienced issues with customer service and product availability.
Weee! #1 Asian Grocery App
#2 Runner-up
Weee! receives mixed feedback with users appreciating the fresh produce, competitive prices, and convenient delivery service. However, some users report issues with customer service, delivery delays, and concerns about data privacy.
H Mart
#3 Straggler
H Mart's app is criticized for technical issues, such as frequent crashes and login problems, which frustrate users. Despite the app's shortcomings, users still appreciate H Mart's in-store offerings and selection of Asian groceries.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Data Breach Concerns
Users are experiencing a significant increase in scam calls and emails after registering with the app, indicating a potential data breach. This issue raises serious concerns about data security and user privacy.
After signing up, I started receiving numerous scam calls and emails, which never happened before.
Delivery Inconsistencies
There are frequent complaints about inaccurate delivery windows and late deliveries, causing inconvenience for users who have to adjust their schedules. This inconsistency undermines the app's promise of reliable delivery service.
My order was supposed to arrive in the morning but didn't come until almost 8pm.
Customer Service Issues
Users report dissatisfaction with customer service, citing unresponsive or dismissive interactions when addressing delivery and product issues. This reflects poorly on the app's commitment to customer satisfaction.
I contacted support about a delivery issue and received a generic response with no resolution.
Product Quality Concerns
Some users have received expired or poor-quality products, such as moldy or thawed items, which contradicts the app's freshness guarantee. This inconsistency in product quality can damage the brand's reputation.
I received moldy potatoes, but they refunded me after my photo review.
Misleading Promotions
The referral and promotional credit system is perceived as complicated and unreliable, leading to user frustration. This can deter users from engaging with promotional activities and sharing the app.
The referral promo is so complicated, and I had to reach out multiple times to get the credits.
App Functionality Issues
Users experience technical difficulties with the app, such as login problems and non-functional features, which hinder the shopping experience. These technical issues need to be addressed to improve user satisfaction.
I can't log in to the app, and it keeps refreshing the page without letting me proceed.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Data Breach Concerns
Users are experiencing a significant increase in scam calls and emails after registering with the app, indicating a potential data breach. This issue raises serious concerns about data security and user privacy.
Delivery Inconsistencies
There are frequent complaints about inaccurate delivery windows and late deliveries, causing inconvenience for users who have to adjust their schedules. This inconsistency undermines the app's promise of reliable delivery service.
Customer Service Issues
Users report dissatisfaction with customer service, citing unresponsive or dismissive interactions when addressing delivery and product issues. This reflects poorly on the app's commitment to customer satisfaction.
Product Quality Concerns
Some users have received expired or poor-quality products, such as moldy or thawed items, which contradicts the app's freshness guarantee. This inconsistency in product quality can damage the brand's reputation.
Misleading Promotions
The referral and promotional credit system is perceived as complicated and unreliable, leading to user frustration. This can deter users from engaging with promotional activities and sharing the app.
App Functionality Issues
Users experience technical difficulties with the app, such as login problems and non-functional features, which hinder the shopping experience. These technical issues need to be addressed to improve user satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

I love shopping here on Weee! because it’s cheaper and very convenient for me. The groceries are delivered to my door and are always packaged well.
jjllvv
Week of May 15th, 2025
The app said our order was delivered but we never received it. The delivery person took a photo supposedly showing the delivery, but the photo was not of our home. We requested a refund, but the refund request was canceled without explanation.
SY-2000
Week of May 15th, 2025
I downloaded Weee and bought something once, but my credit card was stolen. I received countless strange calls every day, emails, and a regular monthly payment to Weee.
KKLee 00161
Week of May 15th, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.
Chat to sales
Get started

The quotes of the week

Hear from some of the most impactful users to drive changes
I love shopping here on Weee! because it’s cheaper and very convenient for me. The groceries are delivered to my door and are always packaged well.
Candice Wu
App Store
The app said our order was delivered but we never received it. The delivery person took a photo supposedly showing the delivery, but the photo was not of our home. We requested a refund, but the refund request was canceled without explanation.
Kelly Williams
Google Play
I downloaded Weee and bought something once, but my credit card was stolen. I received countless strange calls every day, emails, and a regular monthly payment to Weee.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Feedback Search
AI Tagging & Prioritization
Surveys
Reports
Competitor Analysis
Feedback Alerts

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore
Anecdote logo
US flag
Palo Alto, California, USA
System normal
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
GDPR badgeAICPA badge
© Copyright 2025 Anecdote
About
Integrations
T&Cs
Security
Privacy policy