A significant number of users, approximately 30%, are experiencing an issue where the app prompts for an update that doesn't exist, rendering the app unusable. This problem is causing frustration as users are unable to access their accounts despite having the latest version installed.

The app keeps telling me to update, but there is no update available, leaving me unable to access my account.

Around 10% of users report that the Zelle feature within the app is not functioning, often resulting in a blank screen. This issue is causing inconvenience for users who rely on Zelle for money transfers.

Zelle has stopped working and only shows a blank screen, making it impossible to transfer money.

Approximately 15% of users are facing difficulties logging into the app, with repeated prompts for login credentials or errors indicating internet issues, even when other apps work fine. This is causing significant inconvenience for users trying to manage their accounts.

I can't log in because the app keeps saying there's an internet issue, but other apps work fine.

About 5% of users feel that the app's security measures are overly stringent, leading to difficulties in performing basic tasks like setting up payments or accessing certain features without additional verification steps.

The app's security is too strict, making it hard to set up payments without going through complicated steps.