Runna: Running Training Plans

User Experience Report

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TOP INSIGHTS

A weekly roundup of Runna: Running Training Plans's key feedback

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COMPETITORS ANALYSIS

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#1 USERS CHOICE

Runna: Running Training Plans

Runna receives overwhelmingly positive feedback for its personalized training plans and comprehensive support, helping users improve their running performance significantly. Users appreciate the app's ease of use, integration with devices, and the supportive community, although some mention minor issues with syncing and scheduling flexibility.

#2 RUNNER UP

Nike Run Club

Nike Run Club is praised for its guided runs and motivational features, with users enjoying the app's ability to track runs and provide encouragement. However, some users report technical issues such as GPS inaccuracies and frequent logouts, which can disrupt the running experience.

#3 Straggler

Strava

Strava is well-regarded for its social features and detailed tracking capabilities, making it a favorite among competitive runners and cyclists. Despite its popularity, some users express frustration with the app's push for premium features and occasional technical glitches, such as GPS errors and syncing issues.

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Nuggets

Major Highlights of the Week

GPS Inaccuracy

The app's GPS tracking is often inaccurate, leading to incorrect distance and pace calculations, which frustrates users who rely on precise data for training. This issue undermines the app's core functionality and can mislead users about their performance.

The app said I ran 1.62km when I actually completed a 5km run, making it unreliable for tracking.

Subscription Surprise

Users are frustrated by the app's lack of transparency regarding subscription requirements, as many discover they need to pay only after investing time in setting up their plans. This unexpected paywall can lead to dissatisfaction and a sense of being misled.

I was shocked to find out I had to pay after the first week, despite setting up my plan thinking it was free.

Samsung Watch Compatibility

The app lacks integration with Samsung watches, limiting its usability for users who prefer these devices. This gap in compatibility can deter potential subscribers who rely on Samsung's ecosystem for their fitness tracking.

I can't sync my Samsung watch with the app, which is a major drawback for me.

App Performance Issues

Frequent app crashes, slow response times, and unresponsive features during workouts hinder the user experience. These technical issues can disrupt training sessions and diminish user trust in the app's reliability.

The app freezes during runs, making it impossible to track my progress accurately.

Voice Prompt Speed

The app's voice prompts are often too fast or unclear, making it difficult for users to follow instructions during workouts. This communication issue can lead to confusion and disrupt the flow of training sessions.

The voice prompts are so fast that I can't understand the instructions while running.

Limited Beginner Support

The app's beginner plans assume a higher starting fitness level than some users possess, making it challenging for true beginners to follow. This oversight can discourage new runners who find the initial workouts too demanding.

The beginner plan starts with running 3 miles, which is too much for someone just starting out.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

GPS Inaccuracy

Subscription Surprise

Samsung Watch Compatibility

App Performance Issues

Voice Prompt Speed

Limited Beginner Support

Quotes of the week

Hear from some of the most impactful users to drive changes

Runna has transformed my running experience. The app's structured plans and real-time pacing feedback have helped me improve my speed and endurance significantly. I love how it syncs seamlessly with my Garmin, making my training more efficient.

Rachel C

Week of May 15th, 2025

I was skeptical at first, but Runna's personalized training plans have been a game-changer. The app's integration with my Garmin watch and the variety of workouts keep me motivated and on track. Highly recommend for anyone serious about improving their running.

Eric Dyke

Week of May 15th, 2025

Runna's training plans are fantastic, but the app's GPS accuracy needs improvement. It often miscalculates my pace and distance, which can be frustrating during runs. I hope future updates address these issues.

Emma Palmer

Week of May 15th, 2025

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The quotes of the week

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User Experience Report

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Runna: Running Training Plans

Top Insights This Week

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Major Highlights of the Week

Major Highlights of the Week

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