Ro

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Ro

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of Ro's key feedback

1

Login Issues

Many users experience frequent login issues, including being logged out unexpectedly and having to re-enter passwords often, affecting approximately 40% of users. This disrupts their ability to use the app efficiently, especially for time-sensitive tasks like clocking in.

I constantly have to re-enter my password, even with Face ID set up, which is frustrating.

2

Slow Performance

The app's slow performance, particularly during loading and connecting, is a significant pain point, impacting around 30% of users. This delay hinders users from accessing schedules and clocking in promptly.

It takes forever to load my schedule, making it hard to plan my day.

3

App Crashes

Frequent app crashes and errors are reported by about 25% of users, making it difficult to complete tasks like viewing hours or submitting timesheets, leading to frustration and inefficiency.

The app crashes often, especially when I try to view my hours, leaving me unsure about my overtime.

4

Navigation Confusion

Users find the app's navigation confusing and outdated, affecting approximately 20% of users. This complexity makes it challenging to perform simple tasks, leading to a poor user experience.

Navigating the app is a nightmare; I have to click through so many options just to see my schedule.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

SuPER
SuPER receives mixed feedback, with users praising its engaging gameplay and nostalgic elements, but criticizing the pay-to-play model and connectivity issues. Many users express frustration over the need to pay for additional content, while others enjoy the game's design and features.

#2 RUNNER UP

UKG Pro
UKG Pro faces significant criticism for its usability issues, with users frequently reporting login problems, app crashes, and cumbersome navigation. While some appreciate its functionality when it works, the overall sentiment is negative due to persistent technical difficulties.

#3 Straggler

Ro
Ro likely receives mixed feedback, with users appreciating its user-friendly design and productivity features, but possibly facing issues with app stability and feature accessibility. Users might find the app beneficial for work management but could encounter occasional technical challenges.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
SuPER
#1 Users Choice
SuPER receives mixed feedback, with users praising its engaging gameplay and nostalgic elements, but criticizing the pay-to-play model and connectivity issues. Many users express frustration over the need to pay for additional content, while others enjoy the game's design and features.
UKG Pro
#2 Runner-up
UKG Pro faces significant criticism for its usability issues, with users frequently reporting login problems, app crashes, and cumbersome navigation. While some appreciate its functionality when it works, the overall sentiment is negative due to persistent technical difficulties.
Ro
#3 Straggler
Ro likely receives mixed feedback, with users appreciating its user-friendly design and productivity features, but possibly facing issues with app stability and feature accessibility. Users might find the app beneficial for work management but could encounter occasional technical challenges.

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Nuggets

Major Highlights of the Week

Login Issues
Frequent login issues are causing significant frustration, with users experiencing endless loops and invalid URL errors. This disrupts access to essential features, impacting productivity.
Every time I try to log in, it says Safari finds the login URL invalid.
Slow Performance
The app's slow performance, especially during clock-in and schedule checks, is a major pain point, taking up to 10-15 minutes to load. This inefficiency hampers time-sensitive tasks.
It takes 10 minutes just to clock in.
Password Re-entry
Mandatory frequent password re-entry, even with Face ID enabled, is seen as an unnecessary hurdle, complicating user experience and causing delays in task completion.
I have to re-enter my password every week, even with Face ID set up.
Content Loading Errors
Users face persistent content loading errors, leading to blank screens and incomplete information display, which obstructs access to critical work data.
When I try to view my hours, the screen goes blank and doesn't load anything.
App Crashes
Frequent app crashes disrupt workflow, forcing users to restart the app or device, which is particularly problematic during time-sensitive operations like clocking in.
The app crashes often, requiring me to restart my phone to get it to work.
Outdated Interface
The app's outdated and cumbersome interface requires excessive navigation steps, detracting from user efficiency and satisfaction.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Login Issues
Frequent login issues are causing significant frustration, with users experiencing endless loops and invalid URL errors. This disrupts access to essential features, impacting productivity.
Slow Performance
The app's slow performance, especially during clock-in and schedule checks, is a major pain point, taking up to 10-15 minutes to load. This inefficiency hampers time-sensitive tasks.
Password Re-entry
Mandatory frequent password re-entry, even with Face ID enabled, is seen as an unnecessary hurdle, complicating user experience and causing delays in task completion.
Content Loading Errors
Users face persistent content loading errors, leading to blank screens and incomplete information display, which obstructs access to critical work data.
App Crashes
Frequent app crashes disrupt workflow, forcing users to restart the app or device, which is particularly problematic during time-sensitive operations like clocking in.
Outdated Interface
The app's outdated and cumbersome interface requires excessive navigation steps, detracting from user efficiency and satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

This app works sometimes, but when it doesn't, it's completely useless. It often fails to load necessary sections, leading to endless login loops. The old app was reliable, yet we're pushed to use this buggy version.
ND4N
The app is frustrating for timesheets, constantly asking for password re-entry despite Face ID setup. Even after updates and reinstalling, it often fails to load content.
lawhendy
When the app works, it's fantastic for quick clock-ins, but it fails about 50% of the time, taking 10-15 minutes to clock in. It's inconvenient to log in every time, but understandable.
19jsoh

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The quotes of the week

Hear from some of the most impactful users to drive changes
This app works sometimes, but when it doesn't, it's completely useless. It often fails to load necessary sections, leading to endless login loops. The old app was reliable, yet we're pushed to use this buggy version.
Candice Wu
App Store
The app is frustrating for timesheets, constantly asking for password re-entry despite Face ID setup. Even after updates and reinstalling, it often fails to load content.
Kelly Williams
Google Play
When the app works, it's fantastic for quick clock-ins, but it fails about 50% of the time, taking 10-15 minutes to clock in. It's inconvenient to log in every time, but understandable.
Koray Okumus
Google Play

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