Rightmove property search

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Rightmove property search

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Rightmove property search's key feedback

1

Search Functionality Issues

A significant number of users, approximately 30%, report that the app's search functionality is unreliable, often resulting in error messages like 'something went wrong' or failing to recognize locations, which severely hampers their ability to find properties.

The app frequently displays 'something went wrong' errors, making it impossible to search for properties.

2

App Crashes and Freezes

Around 20% of users experience frequent app crashes and freezes, particularly when trying to view saved lists or enter locations, which disrupts their property search experience.

The app crashes often, especially when trying to enter a location, making it unusable.

3

Missing Features and Usability

Approximately 15% of users are frustrated by the removal or lack of certain features, such as the ability to change search requirements from the homepage or save searches with specific property types, which they find essential for a smooth user experience.

The removal of the ability to change search requirements from the homepage has made the app less functional.

4

Accessibility and Design Concerns

About 10% of users have raised concerns about the app's design, such as the clustering of location icons causing discomfort for those with trypophobia, indicating a need for more accessible design choices.

The clustering of location icons triggers trypophobia, making the app uncomfortable to use for some users.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Zoopla
Zoopla receives mixed feedback, with users appreciating its user-friendly interface and features like price history and AI tools. However, recent updates have led to performance issues, crashes, and login problems, causing frustration among users.

#2 RUNNER UP

Rightmove property search
Rightmove users express dissatisfaction due to frequent crashes, search functionality issues, and intrusive ads. While some appreciate its comprehensive property listings and features like School Checker, many find the app unreliable and frustrating to use.

#3 Straggler

OnTheMarket
OnTheMarket is criticized for its poor user interface and lack of features compared to competitors. Users find the app clunky and difficult to navigate, with issues in saving properties and a lack of property listings, leading to a less favorable experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Zoopla
#1 Users Choice
Zoopla receives mixed feedback, with users appreciating its user-friendly interface and features like price history and AI tools. However, recent updates have led to performance issues, crashes, and login problems, causing frustration among users.
Rightmove property search
#2 Runner-up
Rightmove users express dissatisfaction due to frequent crashes, search functionality issues, and intrusive ads. While some appreciate its comprehensive property listings and features like School Checker, many find the app unreliable and frustrating to use.
OnTheMarket
#3 Straggler
OnTheMarket is criticized for its poor user interface and lack of features compared to competitors. Users find the app clunky and difficult to navigate, with issues in saving properties and a lack of property listings, leading to a less favorable experience.

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Nuggets

Major Highlights of the Week

Search Malfunctions
The app frequently fails to perform searches, displaying 'something went wrong' errors, rendering it unusable for property searches. This issue persists across various devices and operating systems, indicating a critical backend or API malfunction.
The app constantly advises that something has gone wrong, preventing any property searches.
Location Input Issues
Users are unable to enter or select locations for property searches, with the app freezing or not recognizing input. This problem severely limits the app's core functionality of property searching by location.
Inaccessible Features
Key features such as changing search requirements from the homepage and rotating images have been removed, frustrating users who rely on these functionalities. These changes prioritize design over essential user functionality.
Account Access Problems
Users experience issues logging into their accounts, with errors in password recognition and failure to receive password reset links. This affects user retention and engagement as they cannot access saved searches or preferences.
Inadequate Filtering
The app lacks advanced filtering options, such as keyword searches and the ability to exclude certain property types like student accommodations. This limitation reduces the app's effectiveness in delivering relevant search results.
Map View Errors
In Map view, the 'Search Here' function loses properties that were previously visible, resetting the search area incorrectly. This bug impacts the visibility of properties and could contribute to longer market times for listings.
Using 'Search Here' in Map view loses properties from the map that were visible before.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Search Malfunctions
The app frequently fails to perform searches, displaying 'something went wrong' errors, rendering it unusable for property searches. This issue persists across various devices and operating systems, indicating a critical backend or API malfunction.
Location Input Issues
Users are unable to enter or select locations for property searches, with the app freezing or not recognizing input. This problem severely limits the app's core functionality of property searching by location.
Inaccessible Features
Key features such as changing search requirements from the homepage and rotating images have been removed, frustrating users who rely on these functionalities. These changes prioritize design over essential user functionality.
Account Access Problems
Users experience issues logging into their accounts, with errors in password recognition and failure to receive password reset links. This affects user retention and engagement as they cannot access saved searches or preferences.
Inadequate Filtering
The app lacks advanced filtering options, such as keyword searches and the ability to exclude certain property types like student accommodations. This limitation reduces the app's effectiveness in delivering relevant search results.
Map View Errors
In Map view, the 'Search Here' function loses properties that were previously visible, resetting the search area incorrectly. This bug impacts the visibility of properties and could contribute to longer market times for listings.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app used to be reliable, but now it often fails to load or return search results, working correctly only about 25% of the time.
able to play without rewards
The app's location icons cluster together when zoomed out, triggering trypophobia and causing discomfort for some users. This is an important accessibility issue that needs urgent attention.
Dr Maryiam
In Map view, using 'Search Here' loses properties from the map that were visible before, resetting the search area to a postcode. This bug might be why some houses remain on the market for a long time.
MrRobster

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app used to be reliable, but now it often fails to load or return search results, working correctly only about 25% of the time.
Candice Wu
App Store
The app's location icons cluster together when zoomed out, triggering trypophobia and causing discomfort for some users. This is an important accessibility issue that needs urgent attention.
Kelly Williams
Google Play
In Map view, using 'Search Here' loses properties from the map that were visible before, resetting the search area to a postcode. This bug might be why some houses remain on the market for a long time.
Koray Okumus
Google Play

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