Rightmove property search

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Rightmove property search

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Rightmove property search's key feedback

1

Search Functionality Issues

Many users report that the search functionality is unreliable, with errors like 'something went wrong' or inability to enter locations, affecting approximately 30% of users. This issue significantly hampers the app's primary purpose of property searching.

The app frequently displays 'something went wrong' when trying to search for properties.

2

Account and Syncing Problems

Users experience difficulties with account management, including frequent logouts and issues with syncing saved searches across devices, impacting around 20% of users. This disrupts the seamless experience promised by the app.

The app keeps logging me out and doesn't sync my saved searches from the website.

3

Inadequate Filtering Options

The app lacks essential filtering options, such as excluding student accommodations or auction properties, frustrating about 15% of users who find the search results cluttered with irrelevant listings.

I can't save searches that exclude student accommodation, which is not relevant to me.

4

App Crashes and Performance

Frequent crashes and performance issues, especially on iOS devices, are reported by approximately 25% of users, making the app unreliable and frustrating to use.

The app crashes too often, especially when trying to view saved lists or search for properties.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Rightmove property search
Rightmove is praised for its user-friendly interface and comprehensive property listings, making it a favorite among users. However, some users report issues with app stability and missing features compared to the website, such as advanced filters and search functionalities.

#2 RUNNER UP

Zoopla
Zoopla is appreciated for its ease of use and comprehensive search features, including map and list views, which users find helpful for property searches. However, some users express a desire for more intuitive settings and additional filter options.

#3 Straggler

OnTheMarket
OnTheMarket receives mixed feedback, with users appreciating its straightforward approach to property listings. However, some users feel it lacks the comprehensive features and user experience offered by its competitors.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Rightmove property search
#1 Users Choice
Rightmove is praised for its user-friendly interface and comprehensive property listings, making it a favorite among users. However, some users report issues with app stability and missing features compared to the website, such as advanced filters and search functionalities.
Zoopla
#2 Runner-up
Zoopla is appreciated for its ease of use and comprehensive search features, including map and list views, which users find helpful for property searches. However, some users express a desire for more intuitive settings and additional filter options.
OnTheMarket
#3 Straggler
OnTheMarket receives mixed feedback, with users appreciating its straightforward approach to property listings. However, some users feel it lacks the comprehensive features and user experience offered by its competitors.

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Nuggets

Major Highlights of the Week

Search Functionality Issues
The app's search functionality is unreliable, often failing to return results or showing irrelevant properties, which frustrates users trying to find specific listings. This inconsistency in search results undermines the app's core purpose of property discovery.
The app doesn't allow searches and constantly advises that something has gone wrong.
Login and Sync Problems
Users experience frequent login issues, including being logged out unexpectedly and difficulties syncing saved searches across devices. This disrupts the user experience and diminishes the app's utility for multi-device users.
I was logged in and found that I was kicked out of my account, trying to login but not letting me.
Inadequate Filtering Options
The app lacks essential filtering options, such as excluding student accommodations or auction properties, which forces users to sift through irrelevant listings. This limitation hinders efficient property searches and user satisfaction.
Can't save searches with Don't Show Student Accommodation, which is frustrating for non-students.
App Crashes and Freezes
Frequent app crashes and freezing issues, especially during searches or when viewing photos, disrupt the user experience and deter users from relying on the app. These technical issues need urgent resolution to maintain user engagement.
The app crashes too often, requiring relaunches and causing frustration.
Missing Features Compared to Website
The app lacks several features available on the website, such as detailed property information and the ability to draw search areas, leading users to prefer the web version. This discrepancy reduces the app's competitiveness and user preference.
The app is missing the draw a map feature, which is available on the website.
Poor User Interface Updates
Recent updates have degraded the user interface, making navigation cumbersome and removing useful features like the market information tab. These changes have negatively impacted user satisfaction and app usability.
The latest update removed the Market info feature, making it harder to find specific properties.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Search Functionality Issues
The app's search functionality is unreliable, often failing to return results or showing irrelevant properties, which frustrates users trying to find specific listings. This inconsistency in search results undermines the app's core purpose of property discovery.
Login and Sync Problems
Users experience frequent login issues, including being logged out unexpectedly and difficulties syncing saved searches across devices. This disrupts the user experience and diminishes the app's utility for multi-device users.
Inadequate Filtering Options
The app lacks essential filtering options, such as excluding student accommodations or auction properties, which forces users to sift through irrelevant listings. This limitation hinders efficient property searches and user satisfaction.
App Crashes and Freezes
Frequent app crashes and freezing issues, especially during searches or when viewing photos, disrupt the user experience and deter users from relying on the app. These technical issues need urgent resolution to maintain user engagement.
Missing Features Compared to Website
The app lacks several features available on the website, such as detailed property information and the ability to draw search areas, leading users to prefer the web version. This discrepancy reduces the app's competitiveness and user preference.
Poor User Interface Updates
Recent updates have degraded the user interface, making navigation cumbersome and removing useful features like the market information tab. These changes have negatively impacted user satisfaction and app usability.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app crashes frequently, especially when trying to view saved lists or perform searches. It's frustrating because it used to work well, but now it's unreliable. Please fix these issues to improve user experience.
crag364uk
The inability to save searches with multiple property types is a major drawback. Other apps allow this feature, and it's disappointing that Rightmove doesn't. It makes the app less user-friendly and limits its functionality.
tricky tomato
The app's search function is broken, often showing properties outside the specified area or not allowing searches at all. This makes it difficult to find relevant listings and is a significant issue that needs addressing.
DaisyHoundle

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app crashes frequently, especially when trying to view saved lists or perform searches. It's frustrating because it used to work well, but now it's unreliable. Please fix these issues to improve user experience.
Candice Wu
App Store
The inability to save searches with multiple property types is a major drawback. Other apps allow this feature, and it's disappointing that Rightmove doesn't. It makes the app less user-friendly and limits its functionality.
Kelly Williams
Google Play
The app's search function is broken, often showing properties outside the specified area or not allowing searches at all. This makes it difficult to find relevant listings and is a significant issue that needs addressing.
Koray Okumus
Google Play

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