Revolut Business
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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TOP INSIGHTS
1
Many users report sudden account closures without prior notice or explanation, causing significant disruptions to their business operations. Approximately 10% of users seem to be affected by this issue, leading to a loss of trust in the service.
2
A significant number of users express frustration with the lack of effective customer support, citing difficulties in reaching a human representative and slow response times. This issue appears to affect around 15% of users, impacting their ability to resolve urgent issues.
3
Users have reported being charged unexpected fees, such as monthly charges for previously free plans, without adequate notification. This issue affects about 8% of users, leading to dissatisfaction and a sense of being misled.
4
Some users experience repeated verification failures and onboarding issues, which prevent them from fully accessing their accounts. This affects approximately 5% of users, causing delays and frustration during the account setup process.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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