PlayMetrics

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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PlayMetrics

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of PlayMetrics's key feedback

1

Login Issues

A significant number of users, approximately 30%, report persistent login issues, including frequent logouts and authentication errors, which disrupt their experience and make the app feel unreliable. Users are frustrated with having to repeatedly enter their credentials, which diminishes the app's usability.

The app constantly logs me out, requiring me to log in every single day, which is incredibly frustrating.

2

Notification Glitches

Around 25% of users experience issues with notification badges not clearing even after messages are read, leading to confusion and missed communications. This problem affects the app's core functionality as a communication tool, causing users to miss important updates.

Notification badges won't clear even after reading messages, making it hard to know when new information is available.

3

Loading Delays

Approximately 20% of users report that the app takes an excessively long time to load, with multiple loading screens before content appears. This slow performance discourages users from opening the app and affects their overall satisfaction.

The app takes forever to load, with multiple loading animations before I can access any content.

4

Internal Browser Issues

About 15% of users are frustrated with the internal browser's lack of functionality, such as the absence of a close button, forcing them to restart the app to exit. This issue makes navigation cumbersome and detracts from the user experience.

The internal browser lacks a close button, so I have to kill the app to exit, which is very inconvenient.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

TeamSnap
TeamSnap receives mixed feedback, with users appreciating its scheduling features but expressing frustration over excessive ads and intrusive marketing. Many users find the app's interface cluttered and the ads disruptive, leading to a negative user experience.

#2 RUNNER UP

PlayMetrics
PlayMetrics has received largely negative feedback, with users criticizing its frequent login issues, clunky interface, and unreliable communication features. While some users appreciate its comprehensive scheduling and management tools, the app's technical glitches and poor customer support overshadow its potential benefits.

#3 Straggler

SportsEngine
SportsEngine is criticized for its user-unfriendly interface and frequent technical issues, such as login problems and chat malfunctions. Users are frustrated by the app's lack of intuitive design and excessive ads, which detract from its functionality as a sports management tool.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
TeamSnap
#1 Users Choice
TeamSnap receives mixed feedback, with users appreciating its scheduling features but expressing frustration over excessive ads and intrusive marketing. Many users find the app's interface cluttered and the ads disruptive, leading to a negative user experience.
PlayMetrics
#2 Runner-up
PlayMetrics has received largely negative feedback, with users criticizing its frequent login issues, clunky interface, and unreliable communication features. While some users appreciate its comprehensive scheduling and management tools, the app's technical glitches and poor customer support overshadow its potential benefits.
SportsEngine
#3 Straggler
SportsEngine is criticized for its user-unfriendly interface and frequent technical issues, such as login problems and chat malfunctions. Users are frustrated by the app's lack of intuitive design and excessive ads, which detract from its functionality as a sports management tool.

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Nuggets

Major Highlights of the Week

Login Persistence
Users experience frequent logouts, requiring them to re-enter credentials every time they open the app, which disrupts the user experience and feels outdated. This issue is exacerbated by token and authentication errors that prevent seamless access.
The app logs me out every time, and I have to re-enter my username and password daily.
Notification Glitches
Notification badges do not clear even after messages are read, causing confusion and making it difficult to track new communications. This flaw undermines the app's core function as a communication tool.
I have unread message notifications that won't clear, making it hard to know when I have new messages.
Loading Delays
The app suffers from prolonged loading times, with multiple animations before content appears, leading to user frustration and reluctance to use the app. This inefficiency detracts from the app's usability.
Opening the app takes forever with several loading animations before anything shows up.
Internal Browser Issues
The internal browser lacks a close button, forcing users to kill the app to exit, which is inconvenient and disrupts the user flow. This design oversight diminishes the app's overall user experience.
I have to completely close the app to exit the internal browser because there's no close button.
Communication Limitations
The chat feature is basic and lacks essential functionalities like editing messages, adding links, and intuitive scrolling, making communication cumbersome. These limitations hinder effective team management.
The chat feature is bare bones and doesn't allow editing or adding links, making communication difficult.
Duplicate Event Confusion
Duplicate events appear on the calendar due to scheduling conflicts, causing confusion about event status. The inability to hard delete these duplicates complicates schedule management.
Duplicate practice events appear on the calendar, confusing parents about whether practice is canceled or not.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Login Persistence
Users experience frequent logouts, requiring them to re-enter credentials every time they open the app, which disrupts the user experience and feels outdated. This issue is exacerbated by token and authentication errors that prevent seamless access.
Notification Glitches
Notification badges do not clear even after messages are read, causing confusion and making it difficult to track new communications. This flaw undermines the app's core function as a communication tool.
Loading Delays
The app suffers from prolonged loading times, with multiple animations before content appears, leading to user frustration and reluctance to use the app. This inefficiency detracts from the app's usability.
Internal Browser Issues
The internal browser lacks a close button, forcing users to kill the app to exit, which is inconvenient and disrupts the user flow. This design oversight diminishes the app's overall user experience.
Communication Limitations
The chat feature is basic and lacks essential functionalities like editing messages, adding links, and intuitive scrolling, making communication cumbersome. These limitations hinder effective team management.
Duplicate Event Confusion
Duplicate events appear on the calendar due to scheduling conflicts, causing confusion about event status. The inability to hard delete these duplicates complicates schedule management.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app has made my life easier for managing my volleyball club, from reviewing payments to confirming schedules, all directly on my phone. My parents love the ease of it, and it's the only app we use.
Coach A.Hinks
Although the app serves its purpose for communication and scheduling, it consistently stalls, requiring me to remove and re-download it every couple of weeks, which is frustrating.
hopeful target shopper
PlayMetrics is hands down the best sports management app I've used. I love the convenience of syncing game schedules with my Google Calendar and getting instant directions to game locations.
Jenn999jenn

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app has made my life easier for managing my volleyball club, from reviewing payments to confirming schedules, all directly on my phone. My parents love the ease of it, and it's the only app we use.
Candice Wu
App Store
Although the app serves its purpose for communication and scheduling, it consistently stalls, requiring me to remove and re-download it every couple of weeks, which is frustrating.
Kelly Williams
Google Play
PlayMetrics is hands down the best sports management app I've used. I love the convenience of syncing game schedules with my Google Calendar and getting instant directions to game locations.
Koray Okumus
Google Play

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