Regal
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users, approximately 30%, report difficulties logging into the app, with issues ranging from incorrect password prompts to being unable to access their accounts despite using correct credentials. This problem is exacerbated by the app's tendency to log users out unexpectedly, creating a frustrating experience for many.
2
Around 25% of users are unable to use the app due to compatibility issues with their devices, particularly older models. This has led to frustration as users are forced to use the website instead, which they find less convenient.
3
Approximately 20% of users experience errors when trying to purchase tickets through the app, including issues with payment processing and seat selection. These errors often result in users being unable to complete transactions, leading to missed movie showings.
4
About 15% of users are frustrated by the app's use of pop-up ads and the additional convenience fees charged for purchasing tickets through the app. This has led to dissatisfaction, with some users considering switching to other theater chains.
"Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards."
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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Nuggets
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