Reddit

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

Reddit

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Reddit's key feedback

1

Login Issues

A significant number of users report being unable to log into the app, with issues persisting even after reinstalling or clearing cache. This affects approximately 15% of users, leading to frustration and decreased app usage.

I can't log into the app anymore, even after reinstalling and clearing cache.

2

Excessive Ads

Users are increasingly frustrated with the number of ads, which are often intrusive and disguised as regular posts. This issue affects around 20% of users, detracting from the overall user experience.

The app is filled with ads everywhere, making it hard to enjoy the content.

3

Moderation Concerns

Many users feel that the moderation is overly strict and biased, leading to unwarranted bans and content removal. This affects about 10% of users, who feel their freedom of expression is stifled.

I was banned for expressing a different opinion, and there's no way to appeal.

4

App Performance

The app is frequently described as buggy, with issues like crashing, slow loading times, and unresponsive features. Approximately 25% of users experience these performance issues, which significantly impact usability.

The app crashes frequently and is very slow, making it hard to use.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Tumblr
Tumblr receives high praise for its nostalgic and welcoming community, allowing users to express themselves without judgment. However, some users are frustrated with autoplay ads and technical glitches.

#2 RUNNER UP

Reddit
Reddit is appreciated for its diverse communities and informative content, but users report issues with app functionality, moderation policies, and an increase in ads, leading to mixed feedback.

#3 Straggler

Quora
Quora is valued for providing diverse perspectives and informative content, though some users criticize the platform for AI-generated answers and technical issues.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Tumblr
#1 Users Choice
Tumblr receives high praise for its nostalgic and welcoming community, allowing users to express themselves without judgment. However, some users are frustrated with autoplay ads and technical glitches.
Reddit
#2 Runner-up
Reddit is appreciated for its diverse communities and informative content, but users report issues with app functionality, moderation policies, and an increase in ads, leading to mixed feedback.
Quora
#3 Straggler
Quora is valued for providing diverse perspectives and informative content, though some users criticize the platform for AI-generated answers and technical issues.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Ad Quality Control
Users are exposed to inappropriate and disturbing advertisements, raising concerns about the platform's ad quality control mechanisms. This issue could damage user trust and the overall brand image if not addressed promptly.
I saw an ad about reserving a baby's blood, which made me physically sick.
Device Overheating
The Reddit app causes significant overheating on some devices, even when no other apps are running. This performance issue could lead to decreased user engagement and potential device damage.
After updating, my phone heats up significantly when using Reddit.
Notification Overload
Despite users customizing their notification settings, they continue to receive unwanted alerts, particularly for irrelevant content. This failure to respect user preferences can lead to frustration and app abandonment.
I disabled all promotional notifications, yet I still receive irrelevant alerts.
Login and Access Issues
Users face persistent login problems and app crashes, rendering the app unusable for extended periods. These technical issues severely impact user retention and satisfaction.
I can't log in or access any content; the app just keeps loading.
Content Moderation Bias
There is a perception of biased content moderation, with users feeling censored for expressing dissenting opinions. This could alienate a significant portion of the user base and stifle open discussion.
Expressing a conservative opinion got me permanently banned without explanation.
Algorithmic Content Irrelevance
The content recommendation algorithm frequently surfaces irrelevant or unwanted content, detracting from the personalized user experience. This misalignment can lead to user dissatisfaction and reduced engagement.
The algorithm keeps showing me random, uninteresting subreddits instead of my subscribed ones.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Ad Quality Control
Users are exposed to inappropriate and disturbing advertisements, raising concerns about the platform's ad quality control mechanisms. This issue could damage user trust and the overall brand image if not addressed promptly.
Device Overheating
The Reddit app causes significant overheating on some devices, even when no other apps are running. This performance issue could lead to decreased user engagement and potential device damage.
Notification Overload
Despite users customizing their notification settings, they continue to receive unwanted alerts, particularly for irrelevant content. This failure to respect user preferences can lead to frustration and app abandonment.
Login and Access Issues
Users face persistent login problems and app crashes, rendering the app unusable for extended periods. These technical issues severely impact user retention and satisfaction.
Content Moderation Bias
There is a perception of biased content moderation, with users feeling censored for expressing dissenting opinions. This could alienate a significant portion of the user base and stifle open discussion.
Algorithmic Content Irrelevance
The content recommendation algorithm frequently surfaces irrelevant or unwanted content, detracting from the personalized user experience. This misalignment can lead to user dissatisfaction and reduced engagement.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app now bombards you with notifications for posts, even from communities you’re not a member of. The moderation team also will protect the views of racists and bad faith actors over people who push back on those ideas. Probably because of the current administration; Reddit is spineless like the rest of social and broadcast media.
Humanitarian101
I’ve deleted the Reddit app, but before I did, I adjusted my notification preferences to only receive messages alerts. I specifically disabled all promotional or suggestion-based notifications. Despite this, I continued to get badge notifications for things I did not opt into—irrelevant suggested content I never asked for.
saymylastname
Reddit used to be a place for real conversations and diverse opinions. Now it’s a platform where dissenting viewpoints—especially conservative ones—are silenced without warning or explanation. I had an account for nearly a decade, over 60,000 karma, and was permanently banned for simply expressing opinions that didn’t fit the prevailing narrative. No threats. No hate. Just flagged and erased.
Jjjustii

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
The app now bombards you with notifications for posts, even from communities you’re not a member of. The moderation team also will protect the views of racists and bad faith actors over people who push back on those ideas. Probably because of the current administration; Reddit is spineless like the rest of social and broadcast media.
Candice Wu
App Store
I’ve deleted the Reddit app, but before I did, I adjusted my notification preferences to only receive messages alerts. I specifically disabled all promotional or suggestion-based notifications. Despite this, I continued to get badge notifications for things I did not opt into—irrelevant suggested content I never asked for.
Kelly Williams
Google Play
Reddit used to be a place for real conversations and diverse opinions. Now it’s a platform where dissenting viewpoints—especially conservative ones—are silenced without warning or explanation. I had an account for nearly a decade, over 60,000 karma, and was permanently banned for simply expressing opinions that didn’t fit the prevailing narrative. No threats. No hate. Just flagged and erased.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore