Real - Sports
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
.svg){kind=icon}
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Users are frustrated with the limited coverage of certain sports leagues, particularly in soccer and college sports. Approximately 10% of users have expressed a desire for more leagues like LaLiga, Bundesliga, and HBCU SWAC to be included.
2
Some users are experiencing spoilers for games they are trying to watch due to the app's real-time updates. This issue affects about 5% of users who wish for a feature to mute specific games to avoid spoilers.
3
A few users are unhappy with the removal of certain features like trading and the high tax on auctions, which they feel limits the app's functionality. This concern is raised by around 3% of users.
4
A small number of users report performance issues such as laggy and choppy swiping panes, which detracts from the user experience. This affects about 2% of users.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
.png)
"Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards."
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
.png)
.png)