TeamLinkt - Sports Team App

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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TOP INSIGHTS

A weekly roundup of TeamLinkt - Sports Team App's key feedback

Excessive Ads

Many users are frustrated with the overwhelming number of ads, which disrupt the user experience and make navigation cumbersome. Approximately 40% of users have expressed dissatisfaction with the intrusive advertising, which often includes misleading elements like fake 'close' buttons.

The app is filled with ads that pop up constantly, making it hard to use without accidentally clicking on them.

Subscription Issues

Users are unhappy with the transition to a subscription model, feeling that previously free features are now locked behind a paywall. Around 20% of users have mentioned dissatisfaction with the push towards premium subscriptions and the removal of free features.

I dislike how features that were once free now require a subscription, making the app feel greedy.

Technical Glitches

Several users report technical issues such as app crashes, frozen screens, and problems with password management, affecting about 15% of users. These glitches hinder the app's functionality and frustrate users trying to perform basic tasks.

The app frequently crashes and freezes, making it difficult to use consistently.

Account and Security Concerns

Users have raised concerns about account security, including issues with password management and fraudulent charges. Approximately 10% of users have experienced problems related to account setup and security, leading to distrust in the app's handling of personal information.

I faced issues with password management and was charged fraudulently, which was a terrible experience.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Heja

Heja receives overwhelmingly positive feedback for its user-friendly interface and effective team communication features. Users appreciate its ease of use for scheduling and messaging, although some mention the presence of ads as a minor drawback.

#2 RUNNER UP

TeamLinkt - Sports Team App

TeamLinkt has mixed reviews, with users praising its comprehensive features and free access, but criticizing the intrusive ads and technical issues. Some users find the app useful for team management, while others are frustrated by the ad experience and occasional glitches.

#3 Straggler

SportsEngine

SportsEngine is criticized for its user interface and frequent technical issues, with many users finding it difficult to navigate and plagued by ads. Despite some useful features, the app's performance and user experience are often seen as lacking compared to competitors.

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Nuggets

Major Highlights of the Week

Forced Upgrades

Users are frustrated with being forced to upgrade to a premium subscription to access features that were previously free, such as viewing all team schedules in one place. This change is perceived as a shift towards a more profit-driven model, alienating long-time users.

I hate how greedy they got in removing previously free features and pushing the premium subscription model.

Ad Overload

The app is inundated with ads that disrupt the user experience, with some ads being deceptive and resembling app content, leading to potential scams. This excessive ad presence makes the app feel cluttered and untrustworthy.

Some ads are tricky and look like part of the app, trying to steal your credit card info.

Password Issues

The app's password management is flawed, as it does not allow pasting passwords, hindering users who rely on password managers for secure authentication. This oversight complicates account access and security for users.

When you don’t allow pasting passwords, you break my system of authentication.

Device Compatibility

The app lacks compatibility with certain devices, such as the Amazon Fire HD10, limiting accessibility for users who rely on these devices for team management. This gap in support prevents some users from fully utilizing the app's features.

Love this product but it’s not available or compatible with the Amazon Fire HD10.

Refund Process

The refund process is cumbersome and unreliable, with users reporting difficulties in obtaining refunds and encountering fraudulent charges. This creates a perception of the app as untrustworthy and scammy.

The program will refund Team Linkt and the app will never give your money back to your credit card.

Join Code Confusion

Obtaining and using join codes is problematic, with issues such as multiple charges for team registration and difficulty in retrieving codes after the season starts. This complicates team setup and frustrates users.

Trying to get your join code after the season started from app support is like pulling teeth.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Forced Upgrades

Ad Overload

Password Issues

Device Compatibility

Refund Process

Join Code Confusion

Quotes of the week

Hear from some of the most impactful users to drive changes

I like the app overall, but your 'set lineup' for each game definitely leaves something to be desired. For floor hockey, there should be an option for 1st line/2nd line, etc. And when you go to save and set the lineup for the game, it completely undos how you previously moved the players in order of lines and positions.

Gravytrain30

The app seems good at first, but at every click it feels like there’s an ad hiding ready to pounce, and is generally very clunky to navigate through.

JJSmooth...

Being a new director for club volleyball, I was searching for an app that would be user friendly and a one stop shop for the club and team. I found that in Team Linkt! I had a little trouble getting the code to our members and emailed Team Linkt for support. It was resolved within a couple hours!

KelleighChach

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The quotes of the week

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Candice Wu

App Store

The app seems good at first, but at every click it feels like there’s an ad hiding ready to pounce, and is generally very clunky to navigate through.

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

Report Date

TeamLinkt - Sports Team App

Top Insights This Week

Excessive Ads

Subscription Issues

Technical Glitches

Account and Security Concerns

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

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Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

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