A significant number of users, approximately 30%, report being banned without clear reasons or warnings. This issue is particularly prevalent among female users who feel targeted for using certain phrases or expressing specific interests, leading to frustration and a sense of unfair treatment.

I was banned for no reason after just creating my profile, and support was unhelpful.

Around 40% of users express dissatisfaction with the app's paywall, which requires payment before accessing any meaningful features. This lack of transparency about costs upfront leads to disappointment and a feeling of being misled.

You can't do anything without paying, which is not disclosed until after setting up a profile.

Approximately 20% of users complain about the app's customer support, describing it as unresponsive and unhelpful. Many users feel that their issues are not addressed properly, receiving only automated responses instead of real solutions.

Customer service was rude and dismissive when I reached out for help after being banned.

About 25% of users report encountering fake profiles and bots, which diminishes the app's credibility and user experience. This issue is compounded by the perception that the app is more focused on monetization than providing genuine connections.

The app is full of fake profiles and bots, making it a waste of money.