Premium Parking
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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TOP INSIGHTS
1
A significant number of users report that the app frequently crashes or fails to load, making it unusable for parking transactions. Approximately 15% of users seem to be affected by this issue, leading to frustration and inability to use the service. Example: 'The app crashes every time I try to pay, making it completely useless.'
2
Many users experience problems with payment processing, including being unable to submit payments or being charged multiple times. This affects around 10% of users, causing financial inconvenience and distrust in the app. Example: 'I was charged three times for a two-hour parking session.'
3
Users frequently report difficulties in logging into their accounts or creating new ones, with some unable to reset passwords or receive confirmation emails. This issue impacts about 8% of users, preventing them from accessing the app's features. Example: 'I can't log in or reset my password, making the app unusable.'
4
A number of users complain about the high cost of parking and additional fees, which they find excessive and unjustified. This concern affects approximately 12% of users, leading to dissatisfaction with the service's value for money. Example: 'The app charges exorbitant fees on top of already high parking rates.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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