Poshmark: Buy & Sell Fashion
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TOP INSIGHTS
1
A significant number of users, approximately 40%, report being overwhelmed by spam and scam activities on the platform. These include fake engagement notifications, scam offers, and fraudulent accounts posing as Poshmark representatives, which severely disrupt the user experience and deter genuine interactions.
2
Around 25% of users express frustration with Poshmark's customer service, citing slow response times and inadequate resolutions to issues such as account deletions and transaction disputes. This lack of effective support leaves users feeling neglected and dissatisfied.
3
Approximately 20% of users are dissatisfied with the high fees and shipping costs associated with selling on Poshmark. These costs reduce the profitability of sales, making it challenging for sellers to offer competitive prices and for buyers to justify purchases.
4
About 15% of users encounter issues with inactive sellers, where items listed are no longer available because sellers are not active. This results in wasted time and frustration for buyers who are unable to complete their purchases.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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