Plenty of Fish Dating App

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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Plenty of Fish Dating App

Top Insights This Week

Week of May 27th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Plenty of Fish Dating App's key feedback

1

Fake Profiles and Bots

A significant number of users report encountering fake profiles and bots, which diminishes the authenticity of interactions on the app. Approximately 40% of users express frustration with the prevalence of inauthentic accounts, making it difficult to connect with genuine individuals.

The app is full of fake profiles and bots, making it hard to find real people.

2

High Subscription Costs

Many users are dissatisfied with the high costs associated with accessing premium features, which are necessary for basic interactions like messaging. Around 35% of users feel that the app is a money grab, with essential features locked behind expensive paywalls.

You have to pay for everything, even to see who likes you, which is frustrating.

3

Account Verification Issues

Users frequently experience problems with account verification, leading to account bans or deletions without clear reasons. Approximately 25% of users report being unable to complete the signup process or having their accounts removed unjustly.

My account was banned immediately after creation without explanation, making it impossible to use the app.

4

Poor Customer Support

A notable portion of users express dissatisfaction with the app's customer support, citing unresponsiveness and lack of assistance in resolving issues. About 20% of users feel that customer service is inadequate, leaving them without solutions to their problems.

Customer support is unhelpful and doesn't respond to issues, making it hard to resolve problems.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Bumble
Bumble receives mixed reviews, with users appreciating its unique approach where women make the first move, but many criticize the app for its high subscription costs and limited free features. Some users report issues with fake profiles and technical glitches, while others find it a refreshing alternative to traditional dating apps.

#2 RUNNER UP

Tinder
Tinder is often criticized for its superficial swiping system and high subscription fees, with many users expressing frustration over fake profiles and the app's focus on monetization. However, some users appreciate its large user base and the fun, game-like experience of swiping.

#3 Straggler

Plenty of Fish Dating App
Plenty of Fish receives mixed feedback, with users praising its easy navigation and potential for meaningful connections, but many criticize the app for being overrun with scammers and fake profiles. Users also express frustration with strict messaging limits and account bans without clear explanations.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Bumble
#1 Users Choice
Bumble receives mixed reviews, with users appreciating its unique approach where women make the first move, but many criticize the app for its high subscription costs and limited free features. Some users report issues with fake profiles and technical glitches, while others find it a refreshing alternative to traditional dating apps.
Tinder
#2 Runner-up
Tinder is often criticized for its superficial swiping system and high subscription fees, with many users expressing frustration over fake profiles and the app's focus on monetization. However, some users appreciate its large user base and the fun, game-like experience of swiping.
Plenty of Fish Dating App
#3 Straggler
Plenty of Fish receives mixed feedback, with users praising its easy navigation and potential for meaningful connections, but many criticize the app for being overrun with scammers and fake profiles. Users also express frustration with strict messaging limits and account bans without clear explanations.

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Nuggets

Major Highlights of the Week

Fake Profiles
Users are frustrated with the prevalence of fake profiles and bots, which diminishes the app's credibility and user experience. Many accounts appear inauthentic, leading to a lack of trust in potential matches.
The app is full of fake profiles and bots, making it hard to find genuine connections.
High Costs
The app's pricing model is perceived as exploitative, with users feeling pressured to pay for basic features like messaging and viewing likes. This paywall approach is seen as a barrier to meaningful engagement.
You have to pay for everything, even to see who liked you, which is frustrating.
Account Bans
Users report being banned without clear reasons or recourse, leading to dissatisfaction and a sense of unfair treatment. This issue affects user retention and trust in the platform's moderation policies.
My account was banned for no reason, and I couldn't get any explanation or help.
Location Mismatch
The app's location-based matching is ineffective, often showing users profiles from far away, which wastes time and reduces the likelihood of successful matches. This misalignment with user preferences is a significant pain point.
I keep getting matches from hundreds of miles away, which is pointless.
Technical Glitches
Frequent technical issues, such as errors during sign-up and messaging, hinder user experience and engagement. These glitches contribute to user frustration and app abandonment.
I can't get past the interests section during sign-up due to a persistent glitch.
Poor Customer Support
Customer support is perceived as unresponsive and unhelpful, leaving users without solutions to their issues. This lack of support exacerbates user dissatisfaction and negatively impacts brand reputation.
Customer support is unresponsive, and I can't get help with my account issues.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Fake Profiles
Users are frustrated with the prevalence of fake profiles and bots, which diminishes the app's credibility and user experience. Many accounts appear inauthentic, leading to a lack of trust in potential matches.
High Costs
The app's pricing model is perceived as exploitative, with users feeling pressured to pay for basic features like messaging and viewing likes. This paywall approach is seen as a barrier to meaningful engagement.
Account Bans
Users report being banned without clear reasons or recourse, leading to dissatisfaction and a sense of unfair treatment. This issue affects user retention and trust in the platform's moderation policies.
Location Mismatch
The app's location-based matching is ineffective, often showing users profiles from far away, which wastes time and reduces the likelihood of successful matches. This misalignment with user preferences is a significant pain point.
Technical Glitches
Frequent technical issues, such as errors during sign-up and messaging, hinder user experience and engagement. These glitches contribute to user frustration and app abandonment.
Poor Customer Support
Customer support is perceived as unresponsive and unhelpful, leaving users without solutions to their issues. This lack of support exacerbates user dissatisfaction and negatively impacts brand reputation.

Quotes of the week

Hear from some of the most impactful users to drive changes

POF has a great format, but there needs to be a way to avoid getting profiles of people to view that are too far away; it wastes a lot of my time. Also, the recommendations seem to disregard my preferences.
Trips91
Week of May 27th, 2025
For the love of God, why doesn’t POF create a search function for selfie-verified profiles only? I have been on POF almost 9 months and 99.999% of the men here are fake profiles and scammers!!!
TV Michelle
Week of May 27th, 2025
I paid for this app several times. My last subscription just ended and it’s really weird, I haven’t had a match in 3 weeks, but all of a sudden I wake up I have 4 matches of course I can’t see who I matched with. I’ve paid to see and it’s all fake profiles.
Jshshdhdbshsh
Week of May 27th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
POF has a great format, but there needs to be a way to avoid getting profiles of people to view that are too far away; it wastes a lot of my time. Also, the recommendations seem to disregard my preferences.
Candice Wu
App Store
For the love of God, why doesn’t POF create a search function for selfie-verified profiles only? I have been on POF almost 9 months and 99.999% of the men here are fake profiles and scammers!!!
Kelly Williams
Google Play
I paid for this app several times. My last subscription just ended and it’s really weird, I haven’t had a match in 3 weeks, but all of a sudden I wake up I have 4 matches of course I can’t see who I matched with. I’ve paid to see and it’s all fake profiles.
Koray Okumus
Google Play

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