Many users report problems with video playback, including videos not loading, freezing, or not playing in full screen. Approximately 30% of users seem to be affected by these issues, which significantly disrupts the learning experience.

I can't watch videos in full screen; they freeze or restart unexpectedly.

Frequent app crashes and bugs are a major concern, with users experiencing unexpected logouts and app closures. This affects around 25% of users, making it difficult to maintain a consistent learning session.

The app crashes every time I try to log in or watch a course.

Users face challenges with downloading courses and accessing them offline, as downloads often fail or require an internet connection to play. This issue impacts about 20% of users, limiting the app's usability in offline scenarios.

Downloaded courses don't play offline and consume mobile data instead.

Some users report being unable to access courses despite having an active subscription, with the app incorrectly showing them as free users. This affects approximately 15% of users, causing frustration and a sense of being cheated.

I paid for a subscription, but the app says I'm on a free plan and won't let me access courses.