Planner 5D: AI Home Design

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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TOP INSIGHTS

A weekly roundup of Planner 5D: AI Home Design's key feedback

Subscription Confusion

Many users report being charged unexpectedly after starting a free trial, leading to frustration and distrust. Approximately 15% of users seem to be affected by this issue, as they feel misled by the app's billing practices.

I started a free trial but was charged the yearly fee immediately, which was disappointing.

Limited Free Features

Users express dissatisfaction with the limited functionality of the free version, which restricts basic actions like resizing furniture. This affects about 20% of users who feel the app is unusable without a subscription.

You can't resize furniture in the free version, making it impractical for basic design tasks.

Technical Glitches

Some users experience technical issues such as disappearing projects and synchronization problems between devices, affecting around 10% of users who lose work and time due to these glitches.

After syncing my project, half of it disappeared, wasting my effort.

Aggressive Upselling

The app frequently prompts users to upgrade to premium, which many find intrusive and disruptive to their experience. This issue affects approximately 12% of users who are annoyed by constant upgrade prompts.

The app constantly pushes for a subscription, making it hard to use without interruptions.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Planner 5D: AI Home Design

Planner 5D receives mixed feedback. Users appreciate its ease of use, extensive catalog, and cross-platform capabilities, but many are frustrated by the paywall for essential features and occasional glitches. Despite these issues, it remains popular for its user-friendly interface and design capabilities.

#2 RUNNER UP

HomeByMe

HomeByMe is praised for its user-friendly interface and extensive free options, making it a favorite among users for visualizing home designs. However, some users report issues with app stability and customer support, particularly concerning subscription services.

#3 Straggler

SketchUp

SketchUp is criticized for its high cost and limited free functionality, which frustrates users expecting a more accessible tool. While it offers powerful design capabilities, the app's usability issues and expensive subscription model deter many potential users.

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Nuggets

Major Highlights of the Week

Subscription Confusion

Users are unexpectedly charged for subscriptions despite selecting free trials, leading to dissatisfaction and mistrust. This issue highlights a critical gap in the subscription management and user communication process.

I selected a free trial to confirm if the app serves my needs, but I was billed a subscription fee instead.

Feature Limitations

Basic functionalities like resizing furniture are locked behind a paywall, frustrating users who expect these features in the free version. This limitation significantly impacts user experience and perceived value of the app.

It's petty that resizing basic items like a bed or a sofa is a premium function.

Synchronization Issues

Projects synchronized across devices sometimes result in data loss, causing users to lose significant work and leading to frustration. This indicates a critical flaw in the app's cross-platform functionality.

After synchronization, half of the building with all its contents disappeared from the iPhone.

Invasive Ads

Frequent pop-ups for subscription upgrades disrupt user experience, even for paying subscribers, leading to dissatisfaction. This aggressive marketing approach negatively affects user retention and satisfaction.

Every time I open the app I still get annoying pop-ups pushing me to upgrade or buy more.

Mandatory login requirements before app usage deter potential users and create a barrier to entry. This requirement is perceived as intrusive and unnecessary for initial app exploration.

Measurement Inaccuracy

Users report issues with auto-changing measurements, which complicates the design process and reduces the app's reliability. This problem undermines the app's core functionality of precise design planning.

Every time you enter a wall size, it changes the size of another wall.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Subscription Confusion

Feature Limitations

Synchronization Issues

Invasive Ads

Mandatory login requirements before app usage deter potential users and create a barrier to entry. This requirement is perceived as intrusive and unnecessary for initial app exploration.

Measurement Inaccuracy

Quotes of the week

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I was trying to test with the blueprint mode but it isn't working at all, and the payment options are confusing. I paid $10 for what seemed like access to this feature but was actually something else I didn't want. Instructions are confusing even when present, and it seems designed to confuse users into paying for unwanted features.

A Google user

The app is not very intuitive, and the buttons are unclear on what they will do when pressed, leading to a lot of trial and error. My main complaint is the constant attempts to get you to subscribe, which is frustrating as I'm not going to subscribe to an app sight unseen.

A Google user

I selected a free trial to confirm if the app serves my needs, but I was billed a subscription fee instead. This is misleading and disappointing.

Dantų Skausmas

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The quotes of the week

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Candice Wu

App Store

Kelly Williams

Google Play

I selected a free trial to confirm if the app serves my needs, but I was billed a subscription fee instead. This is misleading and disappointing.

Koray Okumus

Google Play

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User Experience Report

Report Date

Planner 5D: AI Home Design

Top Insights This Week

Subscription Confusion

Limited Free Features

Technical Glitches

Aggressive Upselling

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

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