PetSmart
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
A significant number of users experience persistent login issues, with the app often freezing or failing to process login attempts. This affects approximately 40% of users, making it difficult for them to access their accounts and utilize app features.
2
Many users report difficulties with the checkout process, where items disappear from the cart or the app fails to process orders. This issue affects around 30% of users, hindering their ability to complete purchases through the app.
3
Users frequently mention that the app is slow, crashes, and is generally glitchy, which affects the overall user experience. Approximately 25% of users are impacted by these performance issues, making the app frustrating to use.
4
There are complaints about discrepancies in rewards and pricing, where users do not receive expected discounts or find inconsistencies in pricing. This affects about 15% of users, leading to dissatisfaction with the app's loyalty program.
COMPETITORS ANALYSIS
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#3 Straggler
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