PayRange
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report frequent connectivity problems with the app, such as difficulty connecting to machines via Bluetooth or the app not recognizing available machines. Approximately 20% of users seem to be affected by these issues, leading to frustration and wasted time.
2
A significant number of users experience issues with refunds and managing their balance, such as being unable to retrieve unused funds or facing delays in refunds. This affects around 15% of users, causing dissatisfaction with the app's financial management.
3
Users frequently complain about being overcharged or encountering unexpected fees, such as convenience fees for smaller transactions or discrepancies between machine prices and app charges. This issue impacts about 10% of users, leading to perceptions of unfair pricing.
4
Many users express frustration with the app's customer service, citing slow response times and unhelpful automated systems. Approximately 10% of users report these issues, which exacerbate their dissatisfaction with the app's functionality.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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