PayPal
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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TOP INSIGHTS
1
Many users report their accounts being limited or frozen without clear explanations, affecting their ability to access funds. This issue seems to affect approximately 15% of users, causing significant frustration and financial inconvenience.
2
A significant number of users express dissatisfaction with PayPal's customer support, describing it as unhelpful and difficult to reach. This problem affects around 20% of users, leading to unresolved issues and increased frustration.
3
Users frequently complain about delays in processing transactions, particularly when transferring money to bank accounts, which can take several days. This issue impacts about 10% of users, causing inconvenience and financial strain.
4
Many users experience issues with the app's functionality, such as difficulty finding features, app crashes, and update loops. Approximately 12% of users are affected, leading to a poor user experience.
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COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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