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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users face difficulties with the app's face verification process, which often fails to recognize their photos, leading to account bans or restrictions. Approximately 20% of users report this issue, causing frustration and preventing them from accessing the app. Example: 'I tried verifying my face multiple times, but it doesn't recognize me, so I can't use the app.'
2
Users frequently experience account bans without clear reasons, often during the account setup or verification process. This affects about 15% of users, who express frustration over the lack of human support and reliance on automated responses. Example: 'I got banned for no reason during the age verification process and can't appeal it.'
3
The app's moderation system is overly sensitive, flagging and restricting users for minor or unclear reasons, such as profile updates or harmless content. Around 10% of users report this issue, which disrupts their experience and limits app functionality. Example: 'Every time I try to update my profile, it gets flagged for no reason, and I can't edit it for hours.'
4
Users encounter frequent glitches and bugs, such as app crashes, loading issues, and message delays, affecting approximately 12% of users. These technical problems hinder the app's usability and frustrate users seeking a smooth experience. Example: 'The app keeps crashing and won't load messages, making it unusable.'
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