A significant number of users report issues with adding or updating payment methods, with the app often rejecting valid credit cards or displaying network errors. This affects approximately 30% of users, leading to frustration and inability to pay for parking.

The app won't accept any of my credit cards, making it impossible to pay for parking.

Users frequently encounter problems with the app's authentication process, including issues with receiving verification codes and the inability to log in. This affects around 25% of users, causing delays and preventing access to the app's services.

I can't log in because the app won't send me a verification code, making it useless.

Many users experience difficulties with the app's location services, which fail to detect the correct parking zone or space, leading to incorrect charges or inability to start a session. This issue impacts about 20% of users.

The app can't find my parking zone, even though I'm standing right in front of the sign.

The app's user interface is often criticized for being unintuitive and cumbersome, with issues like scrolling through long lists to find parking spaces. This affects approximately 15% of users, making the app difficult to navigate.

I have to scroll through hundreds of spaces to find mine, which is incredibly frustrating.