Pandora: Music & Podcasts
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
.svg){kind=icon}
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report that the app frequently crashes, especially after updates, affecting approximately 20% of users. This issue disrupts the listening experience and often requires users to restart the app multiple times.
2
A significant number of users are frustrated with the frequency of ads, which can occur after every 1-2 songs, affecting around 15% of users. This disrupts the music experience and pushes users towards paid subscriptions.
3
Users have noted that the app often plays the same songs repeatedly, even on different stations, affecting about 10% of users. This reduces the variety and enjoyment of the music experience.
4
Some users experience problems with the offline mode not functioning properly, affecting approximately 8% of users. This issue is particularly frustrating for those who rely on offline listening during commutes or in areas with poor connectivity.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
.png)
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
.png)
.png)