PacSun
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users, approximately 30%, report being logged out of the app frequently, even after selecting the 'remember me' option. This issue disrupts the shopping experience and causes frustration among users who have to repeatedly log back in.
2
Around 20% of users experience issues during the checkout process, where the app either fails to process orders or redirects them back to the cart. This problem prevents users from completing their purchases and leads to dissatisfaction.
3
Approximately 15% of users are frustrated by the recurring 'spin to win 15% off' pop-up that appears frequently, interrupting their browsing experience. This intrusive feature detracts from the overall usability of the app.
4
About 10% of users report that shipping times are significantly longer than advertised, with some orders taking over two weeks to arrive. This discrepancy between expected and actual delivery times leads to customer dissatisfaction.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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