Opera: AI browser with VPN

User Experience Report

Week of April 21st, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Opera: AI browser with VPN's key feedback

VPN Connectivity Issues

A significant number of users report that the VPN feature is unreliable, frequently disconnecting or failing to work as expected. This affects approximately 15% of users, who find the VPN's inconsistency undermines the app's privacy promises.

The VPN disconnects randomly, making it unreliable for secure browsing.

Sync Limitations

Many users are frustrated by the inability to synchronize passwords and bookmarks across devices, particularly when transitioning from other platforms to iOS. This issue impacts around 20% of users, who find the lack of sync options a major drawback.

I can't sync my passwords or bookmarks from my desktop to my iPhone, which is very inconvenient.

Ad Blocker Inconsistency

Some users experience issues with the ad blocker, which initially works but then fails to block ads consistently. This problem affects about 10% of users, who find the ad blocker unreliable over time.

The ad blocker worked at first but now ads are appearing again, even with it turned on.

App Deletion Problems

A small but notable group of users report being unable to delete the app from their devices, which is a significant concern for about 5% of users who feel trapped by the app.

I can't delete Opera from my device; it keeps reappearing in the App Store.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Mozilla Firefox

Mozilla Firefox is highly praised for its privacy features and user-friendly interface. Users appreciate its robust extension support and the ability to customize their browsing experience. However, some users report occasional performance issues and bugs.

#2 RUNNER UP

Google Chrome

Google Chrome is lauded for its speed, reliability, and seamless syncing across devices. Users enjoy its feature-rich environment and built-in ad blocker, though some express concerns about privacy and frequent ads.

#3 Straggler

Opera: AI browser with VPN

Opera receives mixed feedback, with users appreciating its fast browsing speed and built-in VPN for privacy. However, there are complaints about the VPN's reliability, ad blocker issues, and lack of data synchronization across devices.

Nuggets

Major Highlights of the Week

Deletion Issues

Users are unable to delete the Opera app from their devices, encountering a loop that redirects them back to the App Store. This issue creates frustration and a sense of being trapped with the app.

I can't delete Opera; it just redirects me back to the App Store.

Sync Limitations

Opera lacks synchronization capabilities for passwords and bookmarks across devices, particularly between iOS and other platforms. This limitation forces users to switch to alternative browsers that offer seamless data sync.

I can't sync my passwords and bookmarks from my desktop to my iPhone.

VPN Instability

The built-in VPN frequently disconnects or fails to function properly, compromising user privacy and security. This inconsistency diminishes trust in the app's advertised privacy features.

The VPN disconnects randomly, making it unreliable for secure browsing.

Ad Blocker Ineffectiveness

The ad blocker initially works but then fails to block ads consistently, leading to a disrupted browsing experience. Users are left questioning the reliability of this feature.

Ads started appearing again despite the ad blocker being on.

Search Bar Lag

The search bar exhibits significant lag, making it difficult to enter queries efficiently. This performance issue frustrates users and detracts from the browser's usability.

There's a noticeable lag when typing in the search bar.

Data Import/Export Restrictions

Opera on iOS does not allow data import/export or account synchronization, isolating user data on the device. This restriction prevents users from managing their data across different platforms.

I can't import or export my data, and it's stuck on my iOS device.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Deletion Issues

Users are unable to delete the Opera app from their devices, encountering a loop that redirects them back to the App Store. This issue creates frustration and a sense of being trapped with the app.

Sync Limitations

VPN Instability

The built-in VPN frequently disconnects or fails to function properly, compromising user privacy and security. This inconsistency diminishes trust in the app's advertised privacy features.

Ad Blocker Ineffectiveness

The ad blocker initially works but then fails to block ads consistently, leading to a disrupted browsing experience. Users are left questioning the reliability of this feature.

Search Bar Lag

The search bar exhibits significant lag, making it difficult to enter queries efficiently. This performance issue frustrates users and detracts from the browser's usability.

Data Import/Export Restrictions

Opera on iOS does not allow data import/export or account synchronization, isolating user data on the device. This restriction prevents users from managing their data across different platforms.

Quotes of the week

Hear from some of the most impactful users to drive changes

I've been using the Opera browser for a while now, and I can't recommend it enough! The built-in VPN gives me peace of mind while browsing, ensuring my privacy is always protected. The integrated ad and tracker blockers make my browsing experience smooth and enjoyable, free from annoying interruptions.

rаndom

Week of April 21st, 2025

This is a fantastic browser, ruined by the fact that I cannot synchronize passwords and favorites across my iPad, phone, laptop and desktop.

drew.it

Week of April 21st, 2025

The most recent update has resulted in almost unusable levels of keyboard lag when anything is entered in the location bar. I reported this to the dev and was told that they have been unable to reproduce this. This issue is also mentioned in several recent 1 star app reviews so it is probably not just me.

Scjnarf

Week of April 21st, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

This is a fantastic browser, ruined by the fact that I cannot synchronize passwords and favorites across my iPad, phone, laptop and desktop.

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

Opera: AI browser with VPN

Top Insights This Week

VPN Connectivity Issues

Sync Limitations

Ad Blocker Inconsistency

App Deletion Problems

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts