Opera: AI browser with VPN

User Experience Report

Week of May 26th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Opera: AI browser with VPN's key feedback

VPN Instability

Users report that the VPN feature frequently disconnects or fails to function properly, affecting approximately 10% of users. This issue disrupts the browsing experience, especially for those relying on VPN for privacy.

The VPN keeps disconnecting, making it unreliable for secure browsing.

Ad Blocker Issues

The ad blocker is inconsistent, with some users experiencing ads on platforms like YouTube despite the feature being enabled. This affects around 15% of users, leading to frustration over unblocked ads.

The ad blocker fails to block ads on YouTube, which is disappointing.

Tab Management Frustrations

The new tab management system, including automatic tab grouping, is confusing and disliked by about 20% of users. It complicates navigation and disrupts user workflow.

The new tab grouping feature is confusing and makes it harder to manage open tabs.

Sync and Integration Problems

Users face difficulties with syncing bookmarks and passwords across devices, affecting approximately 12% of users. This lack of seamless integration is a significant inconvenience.

I can't sync my bookmarks and passwords between my devices, which is frustrating.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Mozilla Firefox

Mozilla Firefox is highly praised for its privacy features and user-friendly interface. Users appreciate its robust extension support and the ability to customize their browsing experience. However, some users report occasional performance issues and bugs.

#2 RUNNER UP

Google Chrome

Google Chrome is lauded for its speed, reliability, and seamless syncing across devices. Users enjoy its feature-rich environment and built-in ad blocker, though some express concerns about privacy and frequent ads.

#3 Straggler

Opera: AI browser with VPN

Opera receives mixed feedback, with users appreciating its fast browsing speed and built-in VPN for privacy. However, there are complaints about the VPN's reliability, ad blocker issues, and lack of data synchronization across devices.

Nuggets

Major Highlights of the Week

VPN Instability

The VPN feature intermittently disconnects without user intervention, disrupting browsing sessions. This issue is compounded by frequent CAPTCHA requests, which interrupt user activities.

The VPN keeps turning off by itself, and I get CAPTCHA requests while reading articles.

Cluttered Homepage

The homepage is overloaded with quick links, which some users find intrusive and prefer a minimalist interface. An option to remove unwanted links would enhance user customization.

The homepage is too cluttered with quick links; I want a clean screen to type in the search bar.

Ad Blocker Failures

The ad blocker occasionally fails, allowing ads to appear on platforms like YouTube, undermining the ad-free promise. This inconsistency frustrates users who expect uninterrupted browsing.

The ad blocker breaks randomly and lets ads play on YouTube even after updates.

Syncing Issues

Users face difficulties syncing bookmarks and passwords across devices, which is a critical feature for those switching from other browsers. The lack of seamless synchronization is a significant drawback.

I can't sync my bookmarks and passwords; I switched from Chrome for this feature.

Google Integration Concerns

The browser's integration with Google and Meta raises privacy concerns among users who prefer less association with these companies. This perceived lack of independence affects user trust.

I was disappointed to find Opera so integrated with Google and Meta; it's a dealbreaker for me.

Tab Management Frustrations

The new tab management system is confusing, with unexpected behavior like jumping to random tabs after closing one. Users find this disrupts their browsing flow and prefer the previous system.

Closing a tab jumps to a random tab instead of the next one, which is very annoying.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

VPN Instability

The VPN feature intermittently disconnects without user intervention, disrupting browsing sessions. This issue is compounded by frequent CAPTCHA requests, which interrupt user activities.

Cluttered Homepage

The homepage is overloaded with quick links, which some users find intrusive and prefer a minimalist interface. An option to remove unwanted links would enhance user customization.

Ad Blocker Failures

The ad blocker occasionally fails, allowing ads to appear on platforms like YouTube, undermining the ad-free promise. This inconsistency frustrates users who expect uninterrupted browsing.

Syncing Issues

Google Integration Concerns

The browser's integration with Google and Meta raises privacy concerns among users who prefer less association with these companies. This perceived lack of independence affects user trust.

Tab Management Frustrations

The new tab management system is confusing, with unexpected behavior like jumping to random tabs after closing one. Users find this disrupts their browsing flow and prefer the previous system.

Quotes of the week

Hear from some of the most impactful users to drive changes

The VPN occasionally turns off on its own, and the frequent captcha requests are annoying. It interrupts my reading experience.

Mowgli000

Week of May 26th, 2025

The home page is too cluttered with quick links. I suggest an option to delete unwanted quick links for a cleaner screen.

Sender105

Week of May 26th, 2025

I REALLY want to like Opera, but WHY DOES IT NOT HAVE SYNC!? Almost every other mobile browser has it. Please add sync, and I'll give you the other four stars.

MBCommandNerd

Week of May 26th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The VPN occasionally turns off on its own, and the frequent captcha requests are annoying. It interrupts my reading experience.

Candice Wu

App Store

The home page is too cluttered with quick links. I suggest an option to delete unwanted quick links for a cleaner screen.

Kelly Williams

Google Play

I REALLY want to like Opera, but WHY DOES IT NOT HAVE SYNC!? Almost every other mobile browser has it. Please add sync, and I'll give you the other four stars.

Koray Okumus

Google Play

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User Experience Report

Opera: AI browser with VPN

Top Insights This Week

VPN Instability

Ad Blocker Issues

Tab Management Frustrations

Sync and Integration Problems

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience management platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts