Opera: AI browser with VPN

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Opera: AI browser with VPN

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Opera: AI browser with VPN's key feedback

1

Ad Blocker Issues

Many users report that the ad blocker is ineffective, with ads and pop-ups still appearing on various sites, including YouTube. Approximately 20% of users seem to be affected by this issue.

The ad blocker doesn't work, and tabs keep popping up, making it frustrating to use.

2

Aria AI Problems

Users have experienced issues with the Aria AI feature, such as it disappearing or requiring sign-in to access chat history. This affects about 10% of users.

Aria is constantly disappearing, making it unreliable.

3

App Crashes and Freezes

Frequent crashes and freezes are reported, especially after updates, affecting the app's usability. This issue impacts around 15% of users.

The app crashes frequently, making it unusable after the latest update.

4

Bookmark Sync Failures

The bookmark sync feature is unreliable, with users experiencing lost or duplicated bookmarks and slow syncing times. This affects about 5% of users.

Opera's bookmark sync is unreliable, with bookmarks failing to sync across devices.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Opera: AI browser with VPN
Opera is praised for its fast browsing speed, built-in VPN, and ad-blocking features, making it a favorite for privacy-conscious users. However, some users report issues with the VPN not working and occasional crashes after updates.

#2 RUNNER UP

Google Chrome
Google Chrome is highly regarded for its speed, user-friendly interface, and seamless integration with Google services. Despite its popularity, some users express frustration with ads and privacy concerns.

#3 Straggler

Mozilla Firefox
Mozilla Firefox is appreciated for its strong privacy features and user-first approach. However, recent updates have led to dissatisfaction due to UI changes and the removal of certain features, causing some users to consider alternatives.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Opera: AI browser with VPN
#1 Users Choice
Opera is praised for its fast browsing speed, built-in VPN, and ad-blocking features, making it a favorite for privacy-conscious users. However, some users report issues with the VPN not working and occasional crashes after updates.
Google Chrome
#2 Runner-up
Google Chrome is highly regarded for its speed, user-friendly interface, and seamless integration with Google services. Despite its popularity, some users express frustration with ads and privacy concerns.
Mozilla Firefox
#3 Straggler
Mozilla Firefox is appreciated for its strong privacy features and user-first approach. However, recent updates have led to dissatisfaction due to UI changes and the removal of certain features, causing some users to consider alternatives.

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Nuggets

Major Highlights of the Week

Ad Blocker Issues
The ad blocker is frequently reported as ineffective, failing to block ads on platforms like YouTube and causing frustration among users. This inconsistency undermines the app's promise of an ad-free experience.
The ad blocker doesn't work and tabs keep popping up, not changing my review until it's fixed.
Aria AI Problems
Users experience issues with the Aria AI feature, including its disappearance and the requirement to sign in to access chat history. These problems hinder the seamless AI integration promised by the app.
Aria is constantly disappearing.
Bookmark Sync Failures
The bookmark sync feature is unreliable, with users facing slow performance and loss of bookmarks. This technical failure is compounded by inadequate support resources, leading to user frustration.
Opera’s bookmark sync feature is plagued by significant issues, primarily its unreliability and slow performance.
VPN Malfunctions
The built-in VPN is reported as non-functional or inconsistent, particularly after updates, which diminishes the app's value proposition of privacy and security. Users are left without a reliable VPN service.
Updated to the latest version and the VPN no longer works, devastated.
App Crashes
Frequent app crashes and instability are reported, especially after updates, affecting user experience and reliability. This issue is critical for maintaining user trust and satisfaction.
After the last update, this app is crashing and I am not able to open it.
Search Bar Design
The new search bar design is criticized for being bulky and inconvenient, detracting from the user experience. Users prefer the previous design for its simplicity and ease of use.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Ad Blocker Issues
The ad blocker is frequently reported as ineffective, failing to block ads on platforms like YouTube and causing frustration among users. This inconsistency undermines the app's promise of an ad-free experience.
Aria AI Problems
Users experience issues with the Aria AI feature, including its disappearance and the requirement to sign in to access chat history. These problems hinder the seamless AI integration promised by the app.
Bookmark Sync Failures
The bookmark sync feature is unreliable, with users facing slow performance and loss of bookmarks. This technical failure is compounded by inadequate support resources, leading to user frustration.
VPN Malfunctions
The built-in VPN is reported as non-functional or inconsistent, particularly after updates, which diminishes the app's value proposition of privacy and security. Users are left without a reliable VPN service.
App Crashes
Frequent app crashes and instability are reported, especially after updates, affecting user experience and reliability. This issue is critical for maintaining user trust and satisfaction.
Search Bar Design
The new search bar design is criticized for being bulky and inconvenient, detracting from the user experience. Users prefer the previous design for its simplicity and ease of use.

Quotes of the week

Hear from some of the most impactful users to drive changes

Opera's ad blocker doesn't work for me, even with settings checked. Ads still appear on YouTube and other apps.
RAVY 6880
The new update has made the search bar unnecessarily bulky and inconvenient. Please bring back the old design.
A Google user
Opera's bookmark sync feature is unreliable and lacks proper support, causing frustration among users.
Randy Watson Jr

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The quotes of the week

Hear from some of the most impactful users to drive changes
Opera's ad blocker doesn't work for me, even with settings checked. Ads still appear on YouTube and other apps.
Candice Wu
App Store
The new update has made the search bar unnecessarily bulky and inconvenient. Please bring back the old design.
Kelly Williams
Google Play
Opera's bookmark sync feature is unreliable and lacks proper support, causing frustration among users.
Koray Okumus
Google Play

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