A significant number of users, approximately 20%, report being unable to log back into their accounts due to issues with receiving verification codes or being logged out unexpectedly. This problem is exacerbated by a lack of response from customer support, leaving users frustrated and unable to access their accounts.

I can't log back in because I never receive the verification code, and support hasn't helped.

Around 15% of users are dissatisfied with the removal of the link-sharing feature, which was a key component for many creators and users to connect and share content. This change has led to a decrease in user engagement and has prompted some users to consider leaving the platform.

The app was great when we could share links, but now it's losing its appeal.

Approximately 10% of users express frustration over the app's limited availability in certain countries, particularly in Asia and Africa. This restriction prevents potential users from accessing the app and connecting with their global network.

I can't use the app because my country isn't supported, which is disappointing.

About 12% of users have reported issues with customer support being unresponsive or slow to address their concerns, particularly regarding account access and financial transactions. This lack of support has led to dissatisfaction and distrust among users.

I've contacted support multiple times about my issue, but I've received no response.