BAND - App for all groups

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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BAND - App for all groups

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of BAND - App for all groups's key feedback

1

Update Confusion

Many users find the recent app update confusing and less intuitive, with approximately 30% of users expressing difficulty in navigating the new layout and finding essential features like the calendar and files. This has led to frustration and inefficiency in using the app.

The update has made it difficult to find important features, making the app less intuitive.

2

Calendar View Issues

The removal of the monthly calendar view has been a significant pain point, affecting around 20% of users who rely on this feature for scheduling and planning. Users find the list view cumbersome and less effective for managing events.

The absence of a monthly calendar view makes event management difficult.

3

Excessive Ads

A portion of users, about 10%, are frustrated with the frequency and intrusiveness of ads, which disrupt the user experience and can be mistaken for group posts.

The ads are too frequent and disruptive, often appearing like group posts.

4

Notification Overload

Some users, approximately 15%, are overwhelmed by excessive notifications, finding it challenging to manage alerts and keep track of important updates without being bombarded.

The app sends too many notifications, making it hard to focus on important updates.

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COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Slack
Slack is highly praised for its ease of use and effectiveness as a communication tool, especially in professional settings. Users appreciate its features like custom emojis and the ability to handle multiple accounts, although some criticize frequent interface changes and unreliable notifications.

#2 RUNNER UP

BAND - App for all groups
BAND receives mixed feedback, with users appreciating its organizational features for groups and events, but many are frustrated with recent updates that have made navigation more difficult. Users express dissatisfaction with the removal of certain features and the app's overall usability.

#3 Straggler

Discord
Discord is well-regarded for its versatility in connecting people for gaming and community activities, with users enjoying its voice chat and screen sharing features. However, some users report issues with app stability and security concerns, such as account suspensions and verification problems.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Slack
#1 Users Choice
Slack is highly praised for its ease of use and effectiveness as a communication tool, especially in professional settings. Users appreciate its features like custom emojis and the ability to handle multiple accounts, although some criticize frequent interface changes and unreliable notifications.
BAND - App for all groups
#2 Runner-up
BAND receives mixed feedback, with users appreciating its organizational features for groups and events, but many are frustrated with recent updates that have made navigation more difficult. Users express dissatisfaction with the removal of certain features and the app's overall usability.
Discord
#3 Straggler
Discord is well-regarded for its versatility in connecting people for gaming and community activities, with users enjoying its voice chat and screen sharing features. However, some users report issues with app stability and security concerns, such as account suspensions and verification problems.

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Nuggets

Major Highlights of the Week

Update Confusion
The recent app update has made navigation less intuitive, causing users to struggle with finding essential features like the calendar and files. This has led to frustration and inefficiencies, particularly for those who rely on these features for organization.
The update has taken away the ability to view documents that are posted by the admin.
Calendar View Loss
The removal of the calendar view in favor of a list format has disrupted users' ability to efficiently manage and visualize their schedules. This change has been particularly problematic for users who need to avoid double-booking and track past events.
The calendar monthly view is gone…why.?
File Access Issues
Users are unable to locate the files tab after the update, which is critical for accessing important documents and resources. This has significantly impacted groups that depend on file sharing for their operations.
With the recent update, the files tab seems to be gone.
Excessive Ads
The presence of frequent and intrusive ads is disrupting the user experience, making it difficult for users to focus on their tasks within the app. This has led to dissatisfaction, especially among those who use the app for important group communications.
Ease to use but is distracted by all the ads.
Notification Overload
Users are overwhelmed by unnecessary alerts and notifications, which detracts from the app's usability and makes it difficult to prioritize important messages. This issue is causing frustration and reducing the app's effectiveness as a communication tool.
Team reach at least allows us to communicate what we want without unnecessary alerts.
Server Certificate Error
A persistent server certificate error is preventing users from accessing their groups, rendering the app unusable for some. This technical issue is causing significant disruption for users who rely on the app for essential communications.
It keeps saying 'The certificate for the server is invalid', whatever that means.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Update Confusion
The recent app update has made navigation less intuitive, causing users to struggle with finding essential features like the calendar and files. This has led to frustration and inefficiencies, particularly for those who rely on these features for organization.
Calendar View Loss
The removal of the calendar view in favor of a list format has disrupted users' ability to efficiently manage and visualize their schedules. This change has been particularly problematic for users who need to avoid double-booking and track past events.
File Access Issues
Users are unable to locate the files tab after the update, which is critical for accessing important documents and resources. This has significantly impacted groups that depend on file sharing for their operations.
Excessive Ads
The presence of frequent and intrusive ads is disrupting the user experience, making it difficult for users to focus on their tasks within the app. This has led to dissatisfaction, especially among those who use the app for important group communications.
Notification Overload
Users are overwhelmed by unnecessary alerts and notifications, which detracts from the app's usability and makes it difficult to prioritize important messages. This issue is causing frustration and reducing the app's effectiveness as a communication tool.
Server Certificate Error
A persistent server certificate error is preventing users from accessing their groups, rendering the app unusable for some. This technical issue is causing significant disruption for users who rely on the app for essential communications.

Quotes of the week

Hear from some of the most impactful users to drive changes

The recent update has made the app less intuitive, especially with the calendar view now only showing events in a list. It's frustrating and makes scheduling difficult. Please bring back the calendar view.
Emm7198435
The update has taken away the ability to view documents posted by the admin, which is a major issue for us. We rely heavily on storing files on the BAND app for our members to reference.
Andi.2
I love using BAND for my sports needs, but it's sometimes laggy and the new updates aren't helpful. It would be great if the app could be more responsive.
Macklyn McDowell

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The quotes of the week

Hear from some of the most impactful users to drive changes
The recent update has made the app less intuitive, especially with the calendar view now only showing events in a list. It's frustrating and makes scheduling difficult. Please bring back the calendar view.
Candice Wu
App Store
The update has taken away the ability to view documents posted by the admin, which is a major issue for us. We rely heavily on storing files on the BAND app for our members to reference.
Kelly Williams
Google Play
I love using BAND for my sports needs, but it's sometimes laggy and the new updates aren't helpful. It would be great if the app could be more responsive.
Koray Okumus
Google Play

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