MOJO Sports

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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MOJO Sports

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of MOJO Sports's key feedback

1

Excessive Upselling

Many users are frustrated with the constant upselling and ads for premium features, which disrupt the user experience. Approximately 20% of users have expressed dissatisfaction with the frequent prompts to upgrade, which they find intrusive and annoying.

The app constantly pushes premium features, making it frustrating to use.

2

Notification Overload

Users are overwhelmed by the sheer volume of notifications, many of which are deemed irrelevant. About 15% of users have complained about the inability to customize notifications, leading to a cluttered and distracting experience.

I receive too many irrelevant notifications and can't customize them.

3

Account Management Issues

Some users have difficulty managing their accounts, such as deleting teams or controlling notifications. Around 10% of users have reported issues with account management features, which they find lacking or unintuitive.

I can't delete old teams or control my notifications effectively.

4

App Performance Problems

A number of users have experienced performance issues, such as slow loading times and app crashes. Approximately 8% of users have noted that these technical problems hinder their ability to use the app effectively.

The app crashes frequently and takes too long to load.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Heja
Heja receives high praise for its user-friendly interface and effective team communication features. Users appreciate its ease of use for scheduling and managing team activities, although some mention the presence of ads as a minor drawback.

#2 RUNNER UP

MOJO Sports
MOJO Sports is appreciated for its comprehensive features and ease of use, particularly in scheduling and team management. However, users express frustration with frequent upselling and notifications, which detract from the overall experience.

#3 Straggler

TeamSnap
TeamSnap is criticized for its intrusive ads and technical issues, which hinder user experience. While it offers useful scheduling features, the overwhelming presence of ads and glitches in the chat function lead to user dissatisfaction.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Heja
#1 Users Choice
Heja receives high praise for its user-friendly interface and effective team communication features. Users appreciate its ease of use for scheduling and managing team activities, although some mention the presence of ads as a minor drawback.
MOJO Sports
#2 Runner-up
MOJO Sports is appreciated for its comprehensive features and ease of use, particularly in scheduling and team management. However, users express frustration with frequent upselling and notifications, which detract from the overall experience.
TeamSnap
#3 Straggler
TeamSnap is criticized for its intrusive ads and technical issues, which hinder user experience. While it offers useful scheduling features, the overwhelming presence of ads and glitches in the chat function lead to user dissatisfaction.

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Nuggets

Major Highlights of the Week

Excessive Upselling
Users are frustrated with constant prompts to upgrade to a paid version, which disrupts the user experience and creates friction. This aggressive upselling approach is leading some users to consider alternative apps.
Every time I open the app, it asks me to pay for it, which is incredibly annoying.
Notification Overload
The app sends an overwhelming number of notifications, many of which are irrelevant, and lacks customization options for users to control notification settings. This results in user frustration and a negative impact on the app's usability.
I get spammed all day with useless alerts and can't control what I receive.
Account Management Issues
Users are unable to delete accounts or teams they did not create, leading to clutter and confusion in team management. This limitation hinders effective use of the app's team management features.
The app does not let you delete an account or team that you did not create.
Misleading Free Claims
The app is advertised as free, but users feel misled when they encounter subscription prompts and features that require payment. This perceived false advertising damages trust and user satisfaction.
I was surprised to be asked to spend money on a subscription right away despite it being advertised as free.
Technical Glitches
Users experience technical issues such as app crashes and slow loading times, particularly after updates, which render the app unusable for some. These glitches significantly detract from the user experience and app reliability.
Since the update, I can't open the app correctly and it keeps crashing.
Limited Feature Access
Certain features, like downloading shared media, require a subscription, which limits the app's functionality for non-paying users. This restriction leads to users seeking alternative communication methods outside the app.
Parents can freely upload pictures, but a subscription is required to download them, causing some to use text groups instead.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Excessive Upselling
Users are frustrated with constant prompts to upgrade to a paid version, which disrupts the user experience and creates friction. This aggressive upselling approach is leading some users to consider alternative apps.
Notification Overload
The app sends an overwhelming number of notifications, many of which are irrelevant, and lacks customization options for users to control notification settings. This results in user frustration and a negative impact on the app's usability.
Account Management Issues
Users are unable to delete accounts or teams they did not create, leading to clutter and confusion in team management. This limitation hinders effective use of the app's team management features.
Misleading Free Claims
The app is advertised as free, but users feel misled when they encounter subscription prompts and features that require payment. This perceived false advertising damages trust and user satisfaction.
Technical Glitches
Users experience technical issues such as app crashes and slow loading times, particularly after updates, which render the app unusable for some. These glitches significantly detract from the user experience and app reliability.
Limited Feature Access
Certain features, like downloading shared media, require a subscription, which limits the app's functionality for non-paying users. This restriction leads to users seeking alternative communication methods outside the app.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is well-designed and covers everything needed to manage a team, but it's frustrating that parents can upload photos and videos freely, yet need a subscription to download them. This has led to parents creating text groups for communication, reducing the app's usage.
Kaution 96
The app constantly pushes ads and premium features, which is super annoying. I only use it for the team-managed calendar, and the incessant prompts to subscribe to premium are a deal-breaker.
Drewvig
This app is terrible. It doesn't do basic functions like tracking player goals and assists, and I can't even see my team's season record. It's not intuitive, and I highly do NOT recommend it.
mitocaj

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is well-designed and covers everything needed to manage a team, but it's frustrating that parents can upload photos and videos freely, yet need a subscription to download them. This has led to parents creating text groups for communication, reducing the app's usage.
Candice Wu
App Store
The app constantly pushes ads and premium features, which is super annoying. I only use it for the team-managed calendar, and the incessant prompts to subscribe to premium are a deal-breaker.
Kelly Williams
Google Play
This app is terrible. It doesn't do basic functions like tracking player goals and assists, and I can't even see my team's season record. It's not intuitive, and I highly do NOT recommend it.
Koray Okumus
Google Play

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