Cleo
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
A significant number of users, approximately 15%, report difficulties in verifying their details for accessing app features like cash advances. This issue often leads to frustration as users are unable to utilize the services they paid for, despite providing correct information.
2
Around 20% of users experience persistent loading and connection issues, making the app unusable at times. These technical problems hinder users from accessing their accounts and services, leading to dissatisfaction.
3
Approximately 10% of users are frustrated by the fluctuating amounts of cash advances offered, which do not align with their expectations or previous experiences. This inconsistency causes confusion and dissatisfaction among users.
4
About 12% of users report issues with unexpected subscription charges and difficulties in canceling subscriptions. This leads to financial inconvenience and a lack of trust in the app's billing practices.
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