MaxPreps: High School Sports

User Experience Report

Week of May 27th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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MaxPreps: High School Sports

Top Insights This Week

Week of May 27th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of MaxPreps: High School Sports's key feedback

1

Frequent Crashes

Many users report that the app frequently crashes, especially when trying to access team pages or schedules. This issue affects approximately 20% of users, making the app unreliable for consistent use. Example: 'The app crashes every time I try to open a team page on my iPhone.'

The app crashes every time I try to open a team page on my iPhone.

2

Intrusive Ads

Users are frustrated with the constant and intrusive video ads that disrupt the app's usability. This problem affects about 15% of users, who find the ads make the app nearly unusable. Example: 'The constant video ads make the app unusable, I only open it when necessary.'

The constant video ads make the app unusable, I only open it when necessary.

3

Account Issues

Several users experience difficulties creating or accessing their accounts, with errors during sign-up or login processes. This issue impacts around 10% of users, hindering their ability to fully utilize the app. Example: 'I can't create an account; it keeps saying there's an error.'

I can't create an account; it keeps saying there's an error.

4

Score Reporting Problems

Users report issues with submitting or updating scores, often receiving error messages or finding the process cumbersome. This affects about 12% of users, who rely on the app for real-time score updates. Example: 'Submitting scores is a hassle, I keep getting error messages.'

Submitting scores is a hassle, I keep getting error messages.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Hudl
Hudl receives mixed feedback, with users praising its functionality for video analysis and team coordination, especially on iOS. However, Android users report significant issues with app performance, including video playback problems and lack of features compared to iOS.

#2 RUNNER UP

TeamSnap
TeamSnap is appreciated for its organizational features and ease of communication among team members. However, users express frustration with frequent glitches, slow updates, and issues with the chat feature, which often requires app reinstallation to function properly.

#3 Straggler

MaxPreps: High School Sports
MaxPreps receives mixed reviews, with users appreciating its comprehensive sports information and team management features. However, many users report issues with app stability, frequent crashes, and excessive ads, which hinder the overall user experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Hudl
#1 Users Choice
Hudl receives mixed feedback, with users praising its functionality for video analysis and team coordination, especially on iOS. However, Android users report significant issues with app performance, including video playback problems and lack of features compared to iOS.
TeamSnap
#2 Runner-up
TeamSnap is appreciated for its organizational features and ease of communication among team members. However, users express frustration with frequent glitches, slow updates, and issues with the chat feature, which often requires app reinstallation to function properly.
MaxPreps: High School Sports
#3 Straggler
MaxPreps receives mixed reviews, with users appreciating its comprehensive sports information and team management features. However, many users report issues with app stability, frequent crashes, and excessive ads, which hinder the overall user experience.

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Nuggets

Major Highlights of the Week

Account Creation Issues
Users face significant challenges when trying to create or log into accounts, often receiving error messages that prevent access. This issue disrupts user engagement and retention, as they cannot utilize the app's full features.
I can't sign in; the password reset doesn't work.
Intrusive Ads
The app's frequent and intrusive video ads significantly hinder user experience, making navigation difficult and frustrating. This could lead to decreased user satisfaction and app abandonment.
Constant video ads make the app unusable.
Score Submission Errors
Users report difficulties in submitting scores, with errors like '404' and '406' codes, and the inability to report scores promptly. This affects the app's core functionality of real-time score updates.
Submitting scores now always results in 404 messages.
Navigation and Usability
Recent updates have made navigation cumbersome, with users unable to easily access team pages or schedules, requiring multiple steps for simple tasks. This degrades the user experience and could deter continued use.
Can't click on a team to view their schedule anymore.
App Crashes
Frequent app crashes, especially on iOS devices, disrupt user interaction and diminish the app's reliability. This technical instability can lead to user frustration and potential churn.
The app crashes every time I try to open a mini-team page.
Outdated or Missing Data
Users encounter outdated or missing scores and stats, which undermines the app's credibility as a reliable sports information source. This could impact user trust and the app's perceived value.
Scores are not updated in real-time, sometimes days later.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Account Creation Issues
Users face significant challenges when trying to create or log into accounts, often receiving error messages that prevent access. This issue disrupts user engagement and retention, as they cannot utilize the app's full features.
Intrusive Ads
The app's frequent and intrusive video ads significantly hinder user experience, making navigation difficult and frustrating. This could lead to decreased user satisfaction and app abandonment.
Score Submission Errors
Users report difficulties in submitting scores, with errors like '404' and '406' codes, and the inability to report scores promptly. This affects the app's core functionality of real-time score updates.
Navigation and Usability
Recent updates have made navigation cumbersome, with users unable to easily access team pages or schedules, requiring multiple steps for simple tasks. This degrades the user experience and could deter continued use.
App Crashes
Frequent app crashes, especially on iOS devices, disrupt user interaction and diminish the app's reliability. This technical instability can lead to user frustration and potential churn.
Outdated or Missing Data
Users encounter outdated or missing scores and stats, which undermines the app's credibility as a reliable sports information source. This could impact user trust and the app's perceived value.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is good for knowing schedules, but that's about it. It lacks real-time updates and often crashes, making it hard to rely on for accurate information.
MA motto 03
Week of May 27th, 2025
The new update removed the ability to click on team/school in the matchup screen. Now, if you are trying to see an opponent’s roster, schedule, or stats, you have to navigate back to the home screen and search for the school. Why would you turn a single-click process into 5 clicks or more?
Gonzohawk
Week of May 27th, 2025
Constant pushing video ads over and over has literally made this app UNUSABLE. I used to use it a lot but now I only open it when absolutely necessary. What a joke.
El Dorado Jim
Week of May 27th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is good for knowing schedules, but that's about it. It lacks real-time updates and often crashes, making it hard to rely on for accurate information.
Candice Wu
App Store
The new update removed the ability to click on team/school in the matchup screen. Now, if you are trying to see an opponent’s roster, schedule, or stats, you have to navigate back to the home screen and search for the school. Why would you turn a single-click process into 5 clicks or more?
Kelly Williams
Google Play
Constant pushing video ads over and over has literally made this app UNUSABLE. I used to use it a lot but now I only open it when absolutely necessary. What a joke.
Koray Okumus
Google Play

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