LUDEX Sports Card Scanner +TCG

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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LUDEX Sports Card Scanner +TCG

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of LUDEX Sports Card Scanner +TCG's key feedback

1

Inaccurate Pricing

Many users report that the app provides misleading card values, often overestimating prices due to incorrect parallel identification. Approximately 30% of users seem affected by this issue, leading to frustration when actual market values differ significantly from app estimates.

The app showed my card's value as $65, but it's only worth $0.99 on eBay.

2

Account Issues

Users have experienced problems with account management, including being logged out unexpectedly and losing access to their collections. This issue affects about 15% of users, causing significant inconvenience and loss of time invested in organizing collections.

After logging 15,000 cards, I was logged out and couldn't recover my account.

3

Limited Free Features

The app's free tier is perceived as too restrictive, with users feeling misled about the extent of free features. Around 20% of users express dissatisfaction with the limited number of cards they can manage without upgrading to a paid plan.

The app falsely advertises free use, but you have to pay after scanning a few cards.

4

Scanning Inaccuracy

The card scanner often fails to correctly identify cards, leading to incorrect or no results. This affects approximately 25% of users, who find the scanning feature unreliable for accurately cataloging their collections.

The app misidentified Magic Johnson as Vlade Divac, causing frustration.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

LUDEX Sports Card Scanner +TCG
LUDEX receives mixed feedback. Users appreciate its scanning capabilities and collection management features, but many criticize the app for inaccurate pricing and bugs in the collection management system. Some users also express frustration with the subscription model and customer support.

#2 RUNNER UP

CollX
CollX is often criticized for its slow and inaccurate scanning, with many users reporting issues with card recognition and customer support. Despite these issues, some users appreciate the app's marketplace features, though they express concerns about the subscription costs and transaction fees.

#3 Straggler

Center Stage
Center Stage receives generally positive feedback for its user-friendly interface and collection management features. However, some users report issues with card recognition and the app's subscription model, which limits the number of scans for free users.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
LUDEX Sports Card Scanner +TCG
#1 Users Choice
LUDEX receives mixed feedback. Users appreciate its scanning capabilities and collection management features, but many criticize the app for inaccurate pricing and bugs in the collection management system. Some users also express frustration with the subscription model and customer support.
CollX
#2 Runner-up
CollX is often criticized for its slow and inaccurate scanning, with many users reporting issues with card recognition and customer support. Despite these issues, some users appreciate the app's marketplace features, though they express concerns about the subscription costs and transaction fees.
Center Stage
#3 Straggler
Center Stage receives generally positive feedback for its user-friendly interface and collection management features. However, some users report issues with card recognition and the app's subscription model, which limits the number of scans for free users.

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Nuggets

Major Highlights of the Week

Price Inaccuracy
The app often provides misleading price estimates due to incorrect card identification, such as confusing base cards with rare parallels, leading to inflated values. This discrepancy undermines user trust in the app's valuation feature.
I scanned a base card, and it gave an estimate based on a mislabeled rare card, making the value seem much higher.
Account Loss
Users experience account issues where their collections disappear or they are unable to log back in, even with subscription proof, resulting in significant time loss and frustration. This indicates a critical flaw in account management and data retention.
After logging 15,000 cards, I was logged out and couldn't recover my account despite having subscription details.
Limited Free Use
The app's free tier is perceived as misleading, as users are prompted to pay after scanning a limited number of cards, contrary to expectations of a more generous free offering. This creates dissatisfaction among users expecting a more functional free experience.
I scanned 30 cards and then was forced to pay, which was unexpected and frustrating.
Scanning Errors
The scanner frequently misidentifies cards or fails to recognize them, which diminishes the app's core functionality and user satisfaction. This issue highlights the need for improved scanning accuracy and reliability.
The app misreported basic cards and often couldn't find them, making the scanning feature unreliable.
Collection Management Gaps
Users find the collection management features lacking, such as the inability to sort by value changes or add cards without scanning, which limits the app's utility for serious collectors. Enhancing these features could significantly improve user experience.
I can't sort my 4000 cards by value changes, which seems like a basic feature for collectors.
Subscription Cost Concerns
The app's subscription plans are considered expensive, especially given the perceived limitations and inaccuracies in its features, leading to user dissatisfaction. This suggests a need to reassess pricing or enhance value propositions.
The standard subscription is pricey, and the scanner often shows no results or incorrect players.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Price Inaccuracy
The app often provides misleading price estimates due to incorrect card identification, such as confusing base cards with rare parallels, leading to inflated values. This discrepancy undermines user trust in the app's valuation feature.
Account Loss
Users experience account issues where their collections disappear or they are unable to log back in, even with subscription proof, resulting in significant time loss and frustration. This indicates a critical flaw in account management and data retention.
Limited Free Use
The app's free tier is perceived as misleading, as users are prompted to pay after scanning a limited number of cards, contrary to expectations of a more generous free offering. This creates dissatisfaction among users expecting a more functional free experience.
Scanning Errors
The scanner frequently misidentifies cards or fails to recognize them, which diminishes the app's core functionality and user satisfaction. This issue highlights the need for improved scanning accuracy and reliability.
Collection Management Gaps
Users find the collection management features lacking, such as the inability to sort by value changes or add cards without scanning, which limits the app's utility for serious collectors. Enhancing these features could significantly improve user experience.
Subscription Cost Concerns
The app's subscription plans are considered expensive, especially given the perceived limitations and inaccuracies in its features, leading to user dissatisfaction. This suggests a need to reassess pricing or enhance value propositions.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for scanning and organizing cards, but the price estimates are often inaccurate, which can be misleading for collectors. It would be helpful if the app could improve its accuracy in pricing parallels and autographs.
InkfishCreative
Ludex has potential, but it's limited in many areas. The card scanning works but is slow and noisy, and the collection management tools are basic. Marketplace integration is minimal, and the public web sharing feature feels more like a marketing push than a genuine tool for collectors.
JoshuaC.AR
The app is good for scanning cards quickly, but the estimates are not reliable. It priced some of my common cards at $17, which is way off. I recommend it for tracking collections, but not for relying on the price estimates.
FootballCollector

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for scanning and organizing cards, but the price estimates are often inaccurate, which can be misleading for collectors. It would be helpful if the app could improve its accuracy in pricing parallels and autographs.
Candice Wu
App Store
Ludex has potential, but it's limited in many areas. The card scanning works but is slow and noisy, and the collection management tools are basic. Marketplace integration is minimal, and the public web sharing feature feels more like a marketing push than a genuine tool for collectors.
Kelly Williams
Google Play
The app is good for scanning cards quickly, but the estimates are not reliable. It priced some of my common cards at $17, which is way off. I recommend it for tracking collections, but not for relying on the price estimates.
Koray Okumus
Google Play

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