LUDEX Sports Card Scanner +TCG

User Experience Report

Week of May 27th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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LUDEX Sports Card Scanner +TCG

Top Insights This Week

Week of May 27th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of LUDEX Sports Card Scanner +TCG's key feedback

1

Subscription Cost Concerns

Many users express dissatisfaction with the app's pricing model, particularly the high cost of subscriptions, which limits the number of cards that can be scanned for free. Approximately 20% of users mention this issue, comparing it unfavorably to competitors like CollX. "I don't think I should have to pay $80 a year for the standard mode of this app."

Analyzing reviews data...

2

Inaccurate Card Recognition

A significant number of users report issues with the app's ability to accurately recognize and scan cards, especially older or less common ones. This affects about 15% of users, who find the app unreliable for their collections. "Lots of cards I scan can't be found and they are not 1 of 1."

Analyzing reviews data...

3

Pricing Discrepancies

Users frequently complain about the app providing incorrect or inconsistent card valuations, which undermines trust in the app's pricing accuracy. This issue is noted by around 10% of users. "The prices are completely wrong. Scanned some cards and it told me I had $3.7k worth of value. Go to eBay and it says the card was worth $2."

Analyzing reviews data...

4

Technical Glitches

Several users experience technical issues such as app crashes, slow performance, and problems with scanning functionality, which disrupts their user experience. Approximately 10% of users report these technical difficulties. "This is the worst I tried scanning it but it took too long I didn’t even scan one."

Analyzing reviews data...

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Cardbase
Cardbase receives high praise for its user-friendly interface and reliable service, with many users appreciating its fast and secure platform for trading cards. However, some users have reported issues with customer service and occasional glitches.

#2 RUNNER UP

LUDEX Sports Card Scanner +TCG
LUDEX is appreciated for its user-friendly design and accurate scanning capabilities, with many users finding it helpful for valuing and organizing their collections. However, some users have reported issues with pricing accuracy and customer service, and there are complaints about the app's limitations without a paid subscription.

#3 Straggler

CollX
CollX is noted for its potential and useful features for card collectors, but it suffers from significant issues with card recognition and pricing accuracy. Users have also expressed frustration with the app's slow performance and the need for a paid subscription to access full features.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Cardbase
#1 Users Choice
Cardbase receives high praise for its user-friendly interface and reliable service, with many users appreciating its fast and secure platform for trading cards. However, some users have reported issues with customer service and occasional glitches.
LUDEX Sports Card Scanner +TCG
#2 Runner-up
LUDEX is appreciated for its user-friendly design and accurate scanning capabilities, with many users finding it helpful for valuing and organizing their collections. However, some users have reported issues with pricing accuracy and customer service, and there are complaints about the app's limitations without a paid subscription.
CollX
#3 Straggler
CollX is noted for its potential and useful features for card collectors, but it suffers from significant issues with card recognition and pricing accuracy. Users have also expressed frustration with the app's slow performance and the need for a paid subscription to access full features.

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Nuggets

Major Highlights of the Week

Subscription Confusion
Users are frustrated with unexpected charges after the free trial, leading to accusations of misleading practices. The app's subscription model is not clearly communicated, causing dissatisfaction and distrust.
I signed up for the free trial and was immediately charged $97, which I did not expect.
Scanning Inaccuracy
The app struggles to accurately identify and scan a wide range of cards, including popular and rare ones. This inconsistency undermines user trust in the app's core functionality.
I scanned 40 cards, and the app only recognized two of them correctly.
Price Discrepancies
There are significant discrepancies between the app's card valuations and actual market prices, leading to user frustration. This issue affects the app's credibility as a reliable pricing tool.
The app valued my $200 card at just $7, which is far from accurate.
Limited Card Database
The app's card database is incomplete, missing many card types and sets, which limits its usefulness. Users are unable to find or scan certain cards, particularly newer or less common ones.
The app couldn't find any of my 2023-24 hockey cards, making it useless for my collection.
Technical Glitches
Frequent app crashes and technical issues disrupt the user experience, making it difficult to scan and manage collections. These problems lead to user dissatisfaction and app abandonment.
Every time I try to scan a card, the app crashes and closes unexpectedly.
Customer Support Issues
Users report difficulties in reaching customer support and resolving subscription or technical issues. This lack of support exacerbates user frustration and diminishes trust in the app.
I contacted support about my subscription issue, but I received no helpful response.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Subscription Confusion
Users are frustrated with unexpected charges after the free trial, leading to accusations of misleading practices. The app's subscription model is not clearly communicated, causing dissatisfaction and distrust.
Scanning Inaccuracy
The app struggles to accurately identify and scan a wide range of cards, including popular and rare ones. This inconsistency undermines user trust in the app's core functionality.
Price Discrepancies
There are significant discrepancies between the app's card valuations and actual market prices, leading to user frustration. This issue affects the app's credibility as a reliable pricing tool.
Limited Card Database
The app's card database is incomplete, missing many card types and sets, which limits its usefulness. Users are unable to find or scan certain cards, particularly newer or less common ones.
Technical Glitches
Frequent app crashes and technical issues disrupt the user experience, making it difficult to scan and manage collections. These problems lead to user dissatisfaction and app abandonment.
Customer Support Issues
Users report difficulties in reaching customer support and resolving subscription or technical issues. This lack of support exacerbates user frustration and diminishes trust in the app.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for scanning cards and finding their value, but it only allows you to add 60 cards to your collection for free. It would be better if the free version had more capacity.
Curemps123
Week of May 27th, 2025
I love the app, but it doesn't recognize all cards, especially older ones. It would be great if the database could be expanded to include more card types.
Bjcgic
Week of May 27th, 2025
The app is easy to use and provides accurate pricing, but the subscription cost is too high for casual collectors. A more affordable pricing plan would be appreciated.
Hjvlhcigcigfiyf
Week of May 27th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for scanning cards and finding their value, but it only allows you to add 60 cards to your collection for free. It would be better if the free version had more capacity.
Candice Wu
App Store
I love the app, but it doesn't recognize all cards, especially older ones. It would be great if the database could be expanded to include more card types.
Kelly Williams
Google Play
The app is easy to use and provides accurate pricing, but the subscription cost is too high for casual collectors. A more affordable pricing plan would be appreciated.
Koray Okumus
Google Play

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