LUDEX Sports Card Scanner +TCG

User Experience Report

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LUDEX Sports Card Scanner +TCG

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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TOP INSIGHTS

A weekly roundup of LUDEX Sports Card Scanner +TCG's key feedback

1

Inaccurate Pricing

Many users report that the app provides inaccurate card valuations, often overestimating or underestimating the worth of cards. This issue affects approximately 30% of users, leading to frustration when trying to sell or assess their collections. "The app said my $2 card was worth $30-50, which was way off from reality."

The app said my $2 card was worth $30-50, which was way off from reality.

2

Scanning Issues

Users frequently encounter problems with the app's scanning feature, which fails to recognize or misidentifies cards. This affects about 40% of users, causing inconvenience and reducing the app's reliability for cataloging collections. "I scanned 10 cards, and it only recognized 2 of them correctly."

I scanned 10 cards, and it only recognized 2 of them correctly.

3

Subscription Confusion

There is significant confusion and dissatisfaction regarding the app's subscription model, with users feeling misled about the costs and limitations of the free version. Approximately 25% of users express frustration over unexpected charges or limitations. "I was charged $90 after a 'free trial' without clear notification."

I was charged $90 after a 'free trial' without clear notification.

4

Limited Card Database

The app's card database is not comprehensive, failing to include many newer or less common cards, which affects about 20% of users. This limitation hinders users from fully utilizing the app for their collections. "The app couldn't find any of my newer basketball cards."

The app couldn't find any of my newer basketball cards.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Center Stage
Center Stage receives mixed feedback, with users appreciating its card scanning and pricing features, but many express frustration over inaccuracies and the recent introduction of a paid membership model. Users are particularly upset about the app's inability to correctly identify cards and the high subscription cost, which they feel is not justified given the app's performance.

#2 RUNNER UP

LUDEX Sports Card Scanner +TCG
LUDEX Sports Card Scanner +TCG has a polarized reception, with users praising its ease of use and comprehensive features for card scanning and valuation. However, many users criticize the app for inaccurate pricing, frequent crashes, and the high cost of subscription plans, which they feel are not clearly communicated upfront.

#3 Straggler

CollX
CollX is generally well-received for its community and selling features, with users appreciating the ability to track and sell cards. However, the app is criticized for its poor scanning accuracy and customer service, with many users reporting issues with card recognition and support response times.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Center Stage
#1 Users Choice
Center Stage receives mixed feedback, with users appreciating its card scanning and pricing features, but many express frustration over inaccuracies and the recent introduction of a paid membership model. Users are particularly upset about the app's inability to correctly identify cards and the high subscription cost, which they feel is not justified given the app's performance.
LUDEX Sports Card Scanner +TCG
#2 Runner-up
LUDEX Sports Card Scanner +TCG has a polarized reception, with users praising its ease of use and comprehensive features for card scanning and valuation. However, many users criticize the app for inaccurate pricing, frequent crashes, and the high cost of subscription plans, which they feel are not clearly communicated upfront.
CollX
#3 Straggler
CollX is generally well-received for its community and selling features, with users appreciating the ability to track and sell cards. However, the app is criticized for its poor scanning accuracy and customer service, with many users reporting issues with card recognition and support response times.

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Nuggets

Major Highlights of the Week

Inaccurate Pricing
Users report that the app often provides incorrect card valuations, sometimes significantly overestimating or underestimating the market value. This discrepancy undermines trust in the app's pricing accuracy and can lead to user frustration.
I scanned a card it said was worth $162, but it was actually a common card worth about $1.
Subscription Issues
Many users experience problems with subscription management, including being charged unexpectedly or having difficulty canceling subscriptions. This leads to dissatisfaction and a perception of deceptive practices.
I was charged $90 for a year after trying the free trial, and I can't get a refund.
Card Recognition Failures
The app struggles to recognize a significant portion of cards, especially newer or less common ones, which limits its utility for collectors. This issue is compounded by the app's inability to accurately identify card variations.
Scanned 10 cards, and it couldn't recognize any of them.
Limited Free Features
The free version of the app is perceived as too restrictive, with users unable to add more than 60 cards without upgrading. This limitation frustrates users who feel pressured to pay for basic functionality.
You have to pay to add more than 60 cards, which is disappointing for a big collector like me.
Poor Customer Support
Users frequently report slow or unresponsive customer support, particularly when dealing with subscription or app functionality issues. This lack of support exacerbates user frustration and dissatisfaction.
No response from customer service after my account was downgraded despite paying for a subscription.
Platform Limitations
The app lacks support for certain card types and platforms, such as Yu-Gi-Oh and web-based access, limiting its appeal to a broader audience. Users express a desire for more comprehensive card and platform support.
The app doesn't support Yu-Gi-Oh cards, which is disappointing for collectors of that TCG.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Inaccurate Pricing
Users report that the app often provides incorrect card valuations, sometimes significantly overestimating or underestimating the market value. This discrepancy undermines trust in the app's pricing accuracy and can lead to user frustration.
Subscription Issues
Many users experience problems with subscription management, including being charged unexpectedly or having difficulty canceling subscriptions. This leads to dissatisfaction and a perception of deceptive practices.
Card Recognition Failures
The app struggles to recognize a significant portion of cards, especially newer or less common ones, which limits its utility for collectors. This issue is compounded by the app's inability to accurately identify card variations.
Limited Free Features
The free version of the app is perceived as too restrictive, with users unable to add more than 60 cards without upgrading. This limitation frustrates users who feel pressured to pay for basic functionality.
Poor Customer Support
Users frequently report slow or unresponsive customer support, particularly when dealing with subscription or app functionality issues. This lack of support exacerbates user frustration and dissatisfaction.
Platform Limitations
The app lacks support for certain card types and platforms, such as Yu-Gi-Oh and web-based access, limiting its appeal to a broader audience. Users express a desire for more comprehensive card and platform support.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app has potential, but it's frustratingly limited in too many areas. The card scanning works, but it's slow and noisy. The collection management tools are basic and sometimes downright inconvenient. Marketplace integration is minimal, and the public web sharing feature feels more like a marketing push for the app than a genuine tool for collectors.
ArRazorbackFan
I downloaded this app to scan some sports cards, but it doesn’t work. It would misreport cards as being something else, or it wouldn’t be able to find the cards. Then the app stopped working altogether and I did not get a response from Ludex support, so I cancelled my subscription and the app.
JasonInSC
Overall not a bad collection app to use but be cautious with the estimates it gives you, It was pricing some of my junk wax cards at $17. I really love the card scan feature helps adding cards in quick! I highly recommend if you just want an app to keep track of your cards and not worry about the estimates it gives you.
FootballCollector

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app has potential, but it's frustratingly limited in too many areas. The card scanning works, but it's slow and noisy. The collection management tools are basic and sometimes downright inconvenient. Marketplace integration is minimal, and the public web sharing feature feels more like a marketing push for the app than a genuine tool for collectors.
Candice Wu
App Store
I downloaded this app to scan some sports cards, but it doesn’t work. It would misreport cards as being something else, or it wouldn’t be able to find the cards. Then the app stopped working altogether and I did not get a response from Ludex support, so I cancelled my subscription and the app.
Kelly Williams
Google Play
Overall not a bad collection app to use but be cautious with the estimates it gives you, It was pricing some of my junk wax cards at $17. I really love the card scan feature helps adding cards in quick! I highly recommend if you just want an app to keep track of your cards and not worry about the estimates it gives you.
Koray Okumus
Google Play

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