Many users experience difficulties logging into the app, often getting stuck in loops or facing repeated verification requests. Approximately 20% of users report this issue, which significantly hinders their ability to use the app's features.

I can't log in because the app says there's a problem with the clock syncing on my phone, even though it's fine.

A significant number of users are unable to access the Mobile Deals section, receiving error messages that prevent them from viewing available offers. This issue affects about 15% of users, limiting their ability to take advantage of promotions.

The app always says 'There was an issue loading your Mobile Deals' and then goes back to the home page.

Users frequently report that the app's barcode scanner fails to work at the pump, preventing them from receiving discounts or rewards. This problem affects around 18% of users, causing frustration and inconvenience.

The scan at the pump never works, and I have to go inside to get my discount.

The app requires users to go through multiple verification steps, such as entering passwords and email codes, which many find excessive and time-consuming. This affects about 12% of users, who feel the process is unnecessarily complicated.

I have to enter my password and then wait for an email code every time I want to use the app, which is overkill.