Lloyds Business Banking app
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
Many users report significant difficulties with the app's cheque scanning feature, which often fails to recognize or process cheques, forcing them to visit a branch instead. This issue affects approximately 20% of users, causing inconvenience and additional costs.
2
Users frequently experience app crashes and slow loading times, which disrupt their ability to perform banking tasks efficiently. This affects around 15% of users, leading to frustration and decreased productivity.
3
The app lacks certain features that users expect, such as the ability to approve payments or download statements, which limits its usefulness compared to other banking apps. Approximately 10% of users are affected by this limitation.
4
Some users find the app's security measures overly stringent, leading to frequent logouts and a cumbersome login process. This affects about 5% of users, who find it disrupts their workflow.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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