Lively ~ Cycle, Period tracker

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

UNLOCK ALL INSIGHTS

Lively ~ Cycle, Period tracker

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Lively ~ Cycle, Period tracker's key feedback

1

Subscription Frustration

Many users are frustrated with the app's transition to a subscription model, feeling that essential features should be accessible for free. Approximately 30% of users express dissatisfaction with the need to pay for features that were previously free or expected to be free.

I was excited to try until I got hit with the $39.99 a year to continue.

2

Data Loss Issues

Users have reported significant issues with data loss, particularly when being logged out unexpectedly, which results in the loss of important tracking information. This affects about 10% of users who rely on consistent data for health tracking.

I got logged out and was tracking as a guest for months, losing all my data.

3

Partner Sync Limitations

The Partner Syncing feature is not functioning smoothly, with users reporting incorrect cycle phase updates and limited information sharing, affecting around 15% of users who utilize this feature.

My partner doesn’t receive any updates and it tells him the wrong phase of my cycle I’m in.

4

User Experience Glitches

The app experiences frequent freezing and lagging, particularly when entering symptoms, which disrupts the user experience. This issue is reported by approximately 20% of users.

The app constantly freezes and lags whenever I go to enter a symptom, requiring a restart.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Lively ~ Cycle, Period tracker
Lively receives mixed feedback. Users appreciate its accurate cycle tracking, partner syncing feature, and elegant design. However, many are frustrated by the transition to a paid model, lack of customization options, and occasional technical issues.

#2 RUNNER UP

Flo Period & Ovulation Tracker
Flo is praised for its comprehensive tracking features and user-friendly interface. However, users are increasingly frustrated by the aggressive push towards paid subscriptions and frequent ads, which detract from the overall experience.

#3 Straggler

Clue Period & Cycle Tracker
Clue is valued for its long-standing reliability and detailed tracking capabilities. Yet, recent changes towards monetization and persistent ads have led to dissatisfaction among users, who feel the app has shifted away from its original user-focused approach.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Lively ~ Cycle, Period tracker
#1 Users Choice
Lively receives mixed feedback. Users appreciate its accurate cycle tracking, partner syncing feature, and elegant design. However, many are frustrated by the transition to a paid model, lack of customization options, and occasional technical issues.
Flo Period & Ovulation Tracker
#2 Runner-up
Flo is praised for its comprehensive tracking features and user-friendly interface. However, users are increasingly frustrated by the aggressive push towards paid subscriptions and frequent ads, which detract from the overall experience.
Clue Period & Cycle Tracker
#3 Straggler
Clue is valued for its long-standing reliability and detailed tracking capabilities. Yet, recent changes towards monetization and persistent ads have led to dissatisfaction among users, who feel the app has shifted away from its original user-focused approach.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Mood Options
Users find the mood tracking options insufficient, lacking granularity and customization, which limits the app's ability to accurately reflect their emotional states. This gap in functionality diminishes the app's value as a comprehensive cycle tracker.
I wish there were more mood options to better capture my emotional fluctuations.
Subscription Model
The transition from a free to a subscription-based model has frustrated long-time users who feel blindsided by the sudden paywall, leading to dissatisfaction and app abandonment. This shift is perceived as a barrier to accessibility for essential health tracking.
I was disappointed to find out I now have to pay for features that were once free.
Data Sync Issues
Users experience significant issues with data syncing, resulting in lost tracking information and repeated re-registration, which undermines trust in the app's reliability. This technical flaw is particularly concerning for users with irregular cycles who rely on consistent data.
I lost all my tracking data after being logged out and had to start over as a new user.
Partner Sync Limitations
The Partner Syncing feature is criticized for providing limited and sometimes inaccurate updates, which fails to enhance the user experience as intended. This shortcoming affects the app's promise of improving partner understanding and support.
My partner receives incorrect cycle phase updates, making the feature less useful.
Custom Periods
The inability to add custom periods results in inaccurate cycle tracking for users whose cycles do not align with the app's predictions. This lack of flexibility renders the app ineffective for users with non-standard cycles.
Without the option to add custom periods, the app shows incorrect cycle phases for me.
User Interface Lag
Frequent app freezing and lagging during symptom entry frustrate users, detracting from the overall user experience and efficiency. This technical issue disrupts the seamless tracking process that users expect from a premium app.
The app constantly freezes when I try to enter symptoms, making it frustrating to use.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Mood Options
Users find the mood tracking options insufficient, lacking granularity and customization, which limits the app's ability to accurately reflect their emotional states. This gap in functionality diminishes the app's value as a comprehensive cycle tracker.
Subscription Model
The transition from a free to a subscription-based model has frustrated long-time users who feel blindsided by the sudden paywall, leading to dissatisfaction and app abandonment. This shift is perceived as a barrier to accessibility for essential health tracking.
Data Sync Issues
Users experience significant issues with data syncing, resulting in lost tracking information and repeated re-registration, which undermines trust in the app's reliability. This technical flaw is particularly concerning for users with irregular cycles who rely on consistent data.
Partner Sync Limitations
The Partner Syncing feature is criticized for providing limited and sometimes inaccurate updates, which fails to enhance the user experience as intended. This shortcoming affects the app's promise of improving partner understanding and support.
Custom Periods
The inability to add custom periods results in inaccurate cycle tracking for users whose cycles do not align with the app's predictions. This lack of flexibility renders the app ineffective for users with non-standard cycles.
User Interface Lag
Frequent app freezing and lagging during symptom entry frustrate users, detracting from the overall user experience and efficiency. This technical issue disrupts the seamless tracking process that users expect from a premium app.

Quotes of the week

Hear from some of the most impactful users to drive changes

I've been using Lively for a few months now and it's been amazing! I've learned so much about my cycle symptoms and overall health. I think it's great at tracking periods. However, I would like to track birth control symptoms. I hope there is a birth control tracking feature in the future.
tkmbby
I switched to Lively after using Flo for over three years, and I love it! The calm colors and simple design make it feel peaceful and empowering. The partner syncing is our favorite feature. My husband is more understanding and never caught off guard by my mood. It’s made such a positive difference in our relationship!
lfiguer6
I love this app and all the features but they really need to figure out the UX because it constantly freezes and/or lags whenever I go to enter a symptom and I often have to close it and restart. Pretty much 100% of the time as soon as I click on the calendar date I want to enter a symptom under I have to wait up to 15 seconds at times for it to catch up. Frustrating experience for an otherwise great app.
mmoomoo13

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
I've been using Lively for a few months now and it's been amazing! I've learned so much about my cycle symptoms and overall health. I think it's great at tracking periods. However, I would like to track birth control symptoms. I hope there is a birth control tracking feature in the future.
Candice Wu
App Store
I switched to Lively after using Flo for over three years, and I love it! The calm colors and simple design make it feel peaceful and empowering. The partner syncing is our favorite feature. My husband is more understanding and never caught off guard by my mood. It’s made such a positive difference in our relationship!
Kelly Williams
Google Play
I love this app and all the features but they really need to figure out the UX because it constantly freezes and/or lags whenever I go to enter a symptom and I often have to close it and restart. Pretty much 100% of the time as soon as I click on the calendar date I want to enter a symptom under I have to wait up to 15 seconds at times for it to catch up. Frustrating experience for an otherwise great app.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore
We've rebranded to Clarity. A new era of premium customer experience starts here.
Check out OnClarity.com.