Lively ~ Cycle, Period tracker

User Experience Report

Week of May 26th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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All Insights

TOP INSIGHTS

A weekly roundup of Lively ~ Cycle, Period tracker's key feedback

Subscription Issues

Many users are frustrated with unexpected charges during the free trial period and difficulties obtaining refunds, affecting approximately 20% of users. This issue leads to dissatisfaction and a perception of the app as a money grab.

I signed up for the free trial but was charged immediately and couldn't get a refund.

Data Loss

Users report losing their logged data after updates or syncing issues, impacting around 10% of users. This results in a loss of trust and frustration as users rely on the app to track their cycle history.

I lost a year of data after trying to sync my account, and it was overwritten without warning.

Limited Features

The app's functionality is limited for those with irregular cycles or specific needs like pregnancy tracking, affecting about 15% of users. This limitation makes the app less useful for a significant portion of its audience.

The app doesn't accommodate my irregular cycle and lacks pregnancy tracking options.

Technical Glitches

Frequent crashes and loading issues are reported, affecting approximately 12% of users. These technical problems hinder the app's usability and lead to user dissatisfaction.

The app crashes constantly and won't open, making it unusable.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Clue Period & Cycle Tracker

Clue is praised for its accuracy, user-friendly interface, and comprehensive tracking features. Users appreciate its gender-neutral design and scientific insights, although some express frustration with recent updates and the push for premium subscriptions.

#2 RUNNER UP

Flo Period & Ovulation Tracker

Flo is highly regarded for its accuracy and informative features, with many users finding it helpful for tracking cycles and symptoms. However, there are complaints about the aggressive push for premium subscriptions and concerns over data privacy.

#3 Straggler

Lively ~ Cycle, Period tracker

Lively receives mixed feedback; users appreciate its unique features like partner syncing and daily tips, but many are frustrated with its basic interface, lack of updates, and issues with data privacy. The app's potential is noted, but improvements are needed to retain users.

Nuggets

Major Highlights of the Week

Pregnancy Mode Issues

Users struggle to activate pregnancy mode despite updates, rendering the app ineffective for pregnant users. This indicates a need for clearer navigation or more intuitive design for pregnancy features.

I can't find how to switch to pregnancy mode, making the app useless now that I'm pregnant.

Subscription Confusion

Multiple users report being charged during the free trial or seeing inconsistent pricing, leading to frustration and distrust. This suggests a need for transparent pricing and clearer communication about subscription terms.

I was charged immediately during the free trial, which was unexpected and disappointing.

Data Loss Concerns

Users experience data loss after updates or account changes, causing significant dissatisfaction. This highlights the importance of robust data management and user warnings about potential data overwrites.

I lost a year of data after linking my account, and there was no warning about this risk.

Irregular Cycle Tracking

The app struggles to accommodate users with irregular cycles, limiting its effectiveness for a significant user segment. Enhancing flexibility in cycle length settings could improve user satisfaction.

The app only allows a 10-day period, which doesn't work for my irregular cycles.

Partner Syncing Flaws

Issues with partner syncing, such as account linking failures, reduce the feature's utility and user satisfaction. Addressing these technical issues could enhance the app's unique selling point.

My partner and I can't link our accounts anymore, which is frustrating.

Limited Symptom Tracking

Users find the symptom tracking feature inadequate, as it lacks comprehensive logging and analysis capabilities. Expanding this feature could increase the app's value and user engagement.

I can't track or compare symptoms across cycles, which limits the app's usefulness.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Pregnancy Mode Issues

Subscription Confusion

Data Loss Concerns

Irregular Cycle Tracking

Partner Syncing Flaws

Issues with partner syncing, such as account linking failures, reduce the feature's utility and user satisfaction. Addressing these technical issues could enhance the app's unique selling point.

Limited Symptom Tracking

Users find the symptom tracking feature inadequate, as it lacks comprehensive logging and analysis capabilities. Expanding this feature could increase the app's value and user engagement.

Quotes of the week

Hear from some of the most impactful users to drive changes

I love the app's aesthetic and the daily tips, but I wish it had a monthly overview and showed the days you have sex for better tracking.

JolieBaker

Week of May 26th, 2025

The app is great for understanding my cycle, but it doesn't sync with Apple Health as promised, and support hasn't resolved this issue.

swimmersam

Week of May 26th, 2025

I love the app's insights and partner sharing feature, but it needs to improve its prediction accuracy for irregular cycles.

Amri Greedy

Week of May 26th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

I love the app's aesthetic and the daily tips, but I wish it had a monthly overview and showed the days you have sex for better tracking.

Candice Wu

App Store

The app is great for understanding my cycle, but it doesn't sync with Apple Health as promised, and support hasn't resolved this issue.

Kelly Williams

Google Play

I love the app's insights and partner sharing feature, but it needs to improve its prediction accuracy for irregular cycles.

Koray Okumus

Google Play

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User Experience Report

Lively ~ Cycle, Period tracker

Top Insights This Week

Subscription Issues

Data Loss

Limited Features

Technical Glitches

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience management platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts