Lively ~ Cycle, Period tracker

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Lively ~ Cycle, Period tracker's key feedback

Subscription Issues

Many users are frustrated with unexpected charges and difficulties in managing subscriptions, with approximately 15% of users reporting issues related to billing and subscription management. This has led to dissatisfaction and a sense of being misled by the app's pricing model.

I signed up for the free trial but was charged immediately, and now I can't cancel the subscription.

Limited Free Features

A significant number of users, around 20%, feel that the app's free version is too restricted, with most features locked behind a paywall, making it difficult to assess the app's full potential without committing financially.

The app is basically useless without a premium subscription, as most features are locked.

Tracking Limitations

Users with irregular cycles or specific health conditions, such as PCOS, find the app's tracking capabilities inadequate, affecting about 10% of users who need more flexible tracking options.

The app doesn't allow me to log my irregular cycle accurately, which is frustrating.

Technical Glitches

Approximately 12% of users experience technical issues, such as app crashes and syncing problems, which hinder their ability to use the app effectively and consistently.

The app keeps crashing and won't open, making it impossible to track my cycle.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Daily Bean

Daily Bean is praised for its simplicity and effectiveness in helping users track their daily moods and activities. Users appreciate the app's cute design and minimal ads, although some find the ads intrusive. Overall, it is seen as a helpful tool for mental health and daily reflection.

#2 RUNNER UP

Lively ~ Cycle, Period tracker

Lively receives mixed feedback, with users appreciating its aesthetic design and comprehensive cycle tracking features. However, some users report issues with app functionality, such as crashes and difficulties with the subscription model. The app is praised for its partner syncing feature and detailed cycle phase insights.

#3 Straggler

Clue

Clue is well-regarded for its accuracy in cycle prediction and comprehensive tracking features. Users appreciate its user-friendly interface and the ability to track various symptoms. However, there is criticism regarding the push for subscriptions and the loss of previously free features behind a paywall.

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Nuggets

Major Highlights of the Week

Subscription Confusion

Users are charged unexpectedly during the free trial period, leading to dissatisfaction and a perception of deceptive practices. This issue undermines trust and may deter potential subscribers.

I thought I was getting a free trial and my card has been charged $84 upon set up.

Irregular Cycle Tracking

The app fails to accommodate users with irregular or extended cycles, limiting its utility for those with conditions like PCOS. This oversight restricts accurate tracking and user satisfaction.

I wasn't able to even properly track my periods because they only allowed a max of 16 days.

Feature Paywall

Essential features are locked behind a paywall, frustrating users who expect basic functionality without a subscription. This model may alienate users who are unwilling or unable to pay.

Download and opened the app only to find out that it's basically useless without a premium subscription.

Partner Sync Limitations

The partner syncing feature lacks comprehensive access, limiting its effectiveness for planning and shared insights. Users desire more detailed sharing options to enhance partner involvement.

My partner should be able to see the move/do/eat section, he was hoping the syncing would give him tips on planning our time together.

App Stability Issues

Frequent crashes and loading issues disrupt user experience, leading to frustration and decreased app reliability. These technical problems hinder consistent usage and satisfaction.

The app needs a long time to open and sometimes it's not able to.

Limited Symptom Logging

Users are unable to log symptoms beyond a certain period or access past entries, reducing the app's effectiveness for comprehensive tracking. This limitation affects users' ability to monitor health trends.

You can't open up and look at other days. You also can't go back and add information to days.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Subscription Confusion

Users are charged unexpectedly during the free trial period, leading to dissatisfaction and a perception of deceptive practices. This issue undermines trust and may deter potential subscribers.

Irregular Cycle Tracking

The app fails to accommodate users with irregular or extended cycles, limiting its utility for those with conditions like PCOS. This oversight restricts accurate tracking and user satisfaction.

Feature Paywall

Essential features are locked behind a paywall, frustrating users who expect basic functionality without a subscription. This model may alienate users who are unwilling or unable to pay.

Partner Sync Limitations

The partner syncing feature lacks comprehensive access, limiting its effectiveness for planning and shared insights. Users desire more detailed sharing options to enhance partner involvement.

App Stability Issues

Frequent crashes and loading issues disrupt user experience, leading to frustration and decreased app reliability. These technical problems hinder consistent usage and satisfaction.

Limited Symptom Logging

Quotes of the week

Hear from some of the most impactful users to drive changes

I love the app's aesthetic and the partner sharing feature, but I wish my partner could see the food and activity options to help plan our time together. Also, the app still sends me fertility notifications even though I've turned them off.

CarliRaeB

I appreciate the app's suggestions for food and activities, but the sheer volume of options can be overwhelming. It would be helpful to have a top 5 or 10 suggestions to narrow down the choices.

tearose422

The app is visually appealing and offers great insights, but it doesn't track ovulation dates correctly, which is a problem for those who need accurate information. It also lacks statistics for cycle or menstruation lengths.

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

I appreciate the app's suggestions for food and activities, but the sheer volume of options can be overwhelming. It would be helpful to have a top 5 or 10 suggestions to narrow down the choices.

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

Report Date

Lively ~ Cycle, Period tracker

Top Insights This Week

Subscription Issues

Limited Free Features

Tracking Limitations

Technical Glitches

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Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts