Legal & General
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
A significant number of users, approximately 5%, report being unable to log in or stay logged in, which severely limits the app's functionality and frustrates users who need quick access to their financial information.
2
Around 3% of users experience the app freezing or crashing, particularly when trying to access specific features, which disrupts their ability to manage their finances efficiently.
3
Some users, about 2%, are disappointed by the removal of certain features, such as the pension automated video, which they found useful for planning their financial future.
4
Approximately 4% of users report inconsistent service, such as difficulty in accessing legal help or finding attorneys, which diminishes the app's reliability and user trust.
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