Leafly: Find Weed Near You

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

Leafly: Find Weed Near You

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Leafly: Find Weed Near You's key feedback

1

Login Issues

Many users report difficulties signing into the app, often encountering endless loops or errors that prevent access. Approximately 10% of users seem to be affected by this issue, making it a significant barrier to app usage. Example: 'I can't sign in, the app keeps closing and says I signed out while I'm trying to log in.'

I can't sign in, the app keeps closing and says I signed out while I'm trying to log in.

2

Inaccurate Information

Users frequently mention that the app provides outdated or incorrect information about dispensary locations and product availability, affecting around 15% of users. This misinformation leads to frustration and wasted time. Example: 'The app shows dispensaries that have been closed for years, making it unreliable.'

The app shows dispensaries that have been closed for years, making it unreliable.

3

Missing Strains

A notable number of users express frustration over the app's incomplete strain database, with many strains missing or lacking information. This issue affects about 12% of users who rely on the app for comprehensive strain data. Example: 'I can't find many strains I purchase at dispensaries on Leafly, making it less useful.'

I can't find many strains I purchase at dispensaries on Leafly, making it less useful.

4

Dark Mode Absence

Several users have requested a dark mode feature to reduce eye strain, especially when using the app at night. This feature's absence affects approximately 8% of users who find the current interface too bright. Example: 'Please add a dark mode, the white screen is too harsh on the eyes.'

Please add a dark mode, the white screen is too harsh on the eyes.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Leafly: Find Weed Near You
Leafly is highly praised for its comprehensive cannabis information and user-friendly interface, making it a favorite among users for finding strains and dispensaries. However, some users report issues with app crashes and limited search functionalities, indicating room for improvement.

#2 RUNNER UP

Weedmaps
Weedmaps is appreciated for its extensive listings and reliable service, helping users find dispensaries and deals effectively. Despite its popularity, some users experience discrepancies in pricing and occasional app glitches, which can be frustrating.

#3 Straggler

Eaze
Eaze is well-regarded for its efficient delivery service and user-friendly app, making cannabis purchases convenient and straightforward. Users appreciate the quick service and variety of products, although some have encountered issues with payment methods and delivery times.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Leafly: Find Weed Near You
#1 Users Choice
Leafly is highly praised for its comprehensive cannabis information and user-friendly interface, making it a favorite among users for finding strains and dispensaries. However, some users report issues with app crashes and limited search functionalities, indicating room for improvement.
Weedmaps
#2 Runner-up
Weedmaps is appreciated for its extensive listings and reliable service, helping users find dispensaries and deals effectively. Despite its popularity, some users experience discrepancies in pricing and occasional app glitches, which can be frustrating.
Eaze
#3 Straggler
Eaze is well-regarded for its efficient delivery service and user-friendly app, making cannabis purchases convenient and straightforward. Users appreciate the quick service and variety of products, although some have encountered issues with payment methods and delivery times.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Login Issues
The app's login process is flawed, causing users to be stuck in a loop between the app and a web browser, preventing successful sign-in. This issue significantly hinders user access and engagement with the app.
I can't sign in because the app keeps redirecting me to a browser, and I end up not logged in.
Strain Database Gaps
The app's strain database is incomplete, with many users unable to find information on strains they purchase, leading to frustration and decreased app utility. This gap undermines the app's value as a comprehensive cannabis resource.
I can't find 70% of the strains I buy on Leafly, making it hard to use the app for information.
Inaccurate Dispensary Listings
The app fails to display all local dispensaries, possibly due to a pay-to-list model, which limits its effectiveness as a dispensary locator. This issue reduces user trust and satisfaction with the app's core functionality.
The app doesn't show all dispensaries in my area, making it useless for finding local options.
Order Processing Failures
Users experience frequent issues with order processing, where orders are not received by dispensaries or are canceled without explanation. This problem disrupts the purchasing process and diminishes user confidence in the app's reliability.
My order was confirmed but never received by the dispensary, leading to a frustrating experience.
Dark Mode Demand
There is a strong user demand for a dark mode feature to reduce eye strain and improve user experience, especially in low-light conditions. The absence of this feature is a common complaint among users.
The app needs a dark mode to prevent eye strain when using it at night.
Persistent Bugs
The app suffers from persistent bugs, such as freezing, crashing, and navigation issues, which degrade the overall user experience. These technical problems lead to user dissatisfaction and potential abandonment of the app.
The app keeps freezing and crashing, making it difficult to use effectively.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Login Issues
The app's login process is flawed, causing users to be stuck in a loop between the app and a web browser, preventing successful sign-in. This issue significantly hinders user access and engagement with the app.
Strain Database Gaps
The app's strain database is incomplete, with many users unable to find information on strains they purchase, leading to frustration and decreased app utility. This gap undermines the app's value as a comprehensive cannabis resource.
Inaccurate Dispensary Listings
The app fails to display all local dispensaries, possibly due to a pay-to-list model, which limits its effectiveness as a dispensary locator. This issue reduces user trust and satisfaction with the app's core functionality.
Order Processing Failures
Users experience frequent issues with order processing, where orders are not received by dispensaries or are canceled without explanation. This problem disrupts the purchasing process and diminishes user confidence in the app's reliability.
Dark Mode Demand
There is a strong user demand for a dark mode feature to reduce eye strain and improve user experience, especially in low-light conditions. The absence of this feature is a common complaint among users.
Persistent Bugs
The app suffers from persistent bugs, such as freezing, crashing, and navigation issues, which degrade the overall user experience. These technical problems lead to user dissatisfaction and potential abandonment of the app.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is intuitive and offers a lot, but it would be great to have a feature to bookmark articles for later reference or at least email them to myself.
elyrinea
The app has become frustrating with constant bugs and minimal filters, making it time-consuming to find deals. Most dispensaries around me lack product images, which defeats the purpose of using the app.
Glue1717
I downloaded the app to find dispensaries near me, which it did, but entering my information is cumbersome as there's no save button, so nothing gets saved.
tylervisi0n

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
The app is intuitive and offers a lot, but it would be great to have a feature to bookmark articles for later reference or at least email them to myself.
Candice Wu
App Store
The app has become frustrating with constant bugs and minimal filters, making it time-consuming to find deals. Most dispensaries around me lack product images, which defeats the purpose of using the app.
Kelly Williams
Google Play
I downloaded the app to find dispensaries near me, which it did, but entering my information is cumbersome as there's no save button, so nothing gets saved.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore