A significant number of users, approximately 10%, report difficulties in canceling their subscriptions or free trials, leading to unexpected charges. This issue creates frustration and a sense of being trapped in a subscription they no longer want.

I tried to cancel my free trial, but it was impossible, and I ended up getting charged.

Around 5% of users express dissatisfaction with the timing of workout releases, which are often made available late on Sundays. This timing does not accommodate users who need to plan their workouts in advance due to injuries or equipment needs.

Workouts are released too late on Sundays, making it hard to prepare for early Monday sessions.

Approximately 15% of users experience performance issues with the app, such as lagging, crashing, and difficulty loading workouts. These technical problems hinder the user experience and disrupt workout routines.

The app is very clunky and often crashes, making it hard to use during workouts.

Some users, about 3%, feel that the app lacks modified exercises for beginners, which can make workouts challenging and less accessible for those new to strength training.

I love the workouts but wish there were modified moves for beginners.