Kick - Live Streaming

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights
Helps you understand what matters most


TOP INSIGHTS
1
A significant issue is the app's failure to remember user data settings, causing it to default to the highest data speeds each time it's opened. This affects approximately 10% of users, leading to excessive data usage unless settings are manually adjusted every session.
2
Many users report problems with the chat feature, where messages fail to load or display correctly, particularly on mobile devices. This issue impacts around 15% of users, making it difficult to engage with streamers and other viewers.
3
The app is prone to crashing and buffering, disrupting the viewing experience. This affects about 20% of users, who find themselves needing to restart the app frequently to continue watching streams.
4
Some users face difficulties creating accounts due to a greyed-out terms acceptance button, preventing them from accessing the app's features. This issue affects approximately 5% of users, hindering their ability to join the platform.
COMPETITORS ANALYSIS
#1 USERS CHOICE

#2 RUNNER UP



#3 Straggler


Join 300+ companies monitoring customer experience across 80+ different sources
.png)
Nuggets
Quotes of the week

Join the 300+ companies monitoring customer experience


Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.
Search for product issues and validate hypotheses.
Receive an AI summary, relevant tickets, sentiment and more.


Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.
Transform feedback into actionable trends and categories.
Use AI to turn feedback into impactful business actions.


Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.


Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)

Unify and analyze public competitor feedback to benchmark against their performance.
Learn from competitors' strengths and avoid their mistakes.
Create monthly SWOT comparisons.
.png)

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
