sendit - get it now

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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All Insights

TOP INSIGHTS

A weekly roundup of sendit - get it now's key feedback

Snapchat Connectivity Issues

A significant number of users, approximately 70%, are frustrated with the app's inability to connect or post on Snapchat, which was a primary feature they valued. This issue has led to dissatisfaction as users prefer Snapchat over Instagram for sharing their sendits.

I can't use the app on Snapchat anymore, it only allows Instagram, which is frustrating.

Instagram Limitation

Around 60% of users are unhappy with the app's shift to primarily supporting Instagram, as many do not use Instagram frequently or at all, limiting their ability to engage with the app as they did before.

The app only lets me post on Instagram now, but I don't use it much, so it's annoying.

Login and Account Issues

Approximately 20% of users report problems with logging back into their accounts after reinstalling the app, leading to lost access to previous data and a need to create new accounts.

I deleted and reinstalled the app, but now I can't log back into my account.

Overbearing Notifications

About 15% of users find the app's notifications overwhelming, as they flood their inboxes, making it difficult to manage and enjoy the app's features.

The notifications are too much, they flood my inbox and make it hard to use the app.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

NGL

NGL receives positive feedback for its engaging and fun user experience, with many users appreciating the app's ability to connect them with others through anonymous questions. However, some users express frustration with the prevalence of bots and fake profiles, which detract from the overall experience.

#2 RUNNER UP

sendit - get it now

Sendit - get it now has mixed feedback, with users enjoying the app's concept and fun interactions. However, many users are frustrated with the app's recent limitation to only post on Instagram, as they prefer using Snapchat. Technical issues and account access problems also contribute to user dissatisfaction.

#3 Straggler

Tellonym

Tellonym is criticized for its excessive use of bots, which many users find annoying and disruptive. While some users appreciate the app's concept, the prevalence of fake messages and lack of effective support from the team lead to a largely negative perception.

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Nuggets

Major Highlights of the Week

Snapchat Restriction

Users are frustrated that the app no longer allows posting on Snapchat, limiting them to Instagram, which many do not prefer. This change has led to dissatisfaction as Snapchat was a primary platform for engagement.

I can't use it on Snapchat anymore, only Instagram, which is annoying because I only use Snapchat for it.

There are complaints about difficulties logging back into accounts after app reinstallation, leading to lost access and data. This issue affects user retention and satisfaction as they struggle to regain their previous app experience.

I deleted and reinstalled the app, and now I can't log into my last account.

Overbearing Notifications

The app's notification system is overwhelming, flooding users' inboxes and causing frustration. This excessive notification issue detracts from the user experience, making it difficult to manage interactions effectively.

I can't have notifications on because it basically floods your inbox.

Subscription Cancellation

Users are unable to cancel their subscriptions easily, leading to frustration and potential financial dissatisfaction. This issue highlights a need for a more user-friendly subscription management process.

Will not let me cancel my subscription because I want to re-download it.

Feature Paywall

Many features are locked behind a paywall, limiting the app's functionality for non-paying users. This monetization strategy is causing dissatisfaction among users who feel restricted in their app usage.

Pretty much, everything is locked behind a paywall and it forces you to use Instagram.

Account Linking Problems

Users face issues linking their accounts, particularly with Snapchat, after updates or reinstallation. This problem disrupts the seamless user experience and hinders app functionality.

I deleted the app and now I can't get it to connect back to Snapchat.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Snapchat Restriction

Overbearing Notifications

Subscription Cancellation

Feature Paywall

Account Linking Problems

Users face issues linking their accounts, particularly with Snapchat, after updates or reinstallation. This problem disrupts the seamless user experience and hinders app functionality.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app used to be great, but now I can't post on Snapchat, only Instagram. This change is frustrating as I primarily use Snapchat for Sendit.

JoeJoeSpagettio

I love Sendit, but I can only share on Instagram now. Please change it back so I can put it on my Snap story instead.

Noname_6767❤️

After the recent update, it's only allowing me to answer questions through Instagram. I used to love this app for its discretion and ease of use, but now it's limited to one app.

TheyCallMii7

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app used to be great, but now I can't post on Snapchat, only Instagram. This change is frustrating as I primarily use Snapchat for Sendit.

Candice Wu

App Store

I love Sendit, but I can only share on Instagram now. Please change it back so I can put it on my Snap story instead.

Kelly Williams

Google Play

After the recent update, it's only allowing me to answer questions through Instagram. I used to love this app for its discretion and ease of use, but now it's limited to one app.

Koray Okumus

Google Play

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User Experience Report

Report Date

sendit - get it now

Top Insights This Week

Snapchat Connectivity Issues

Instagram Limitation

Login and Account Issues

Overbearing Notifications

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts