Hudl

User Experience Report

Week of May 27th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Hudl

Top Insights This Week

Week of May 27th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Hudl's key feedback

1

Login Issues

A significant number of users report being unable to log into the app, with issues such as missing text boxes for entering credentials or the app not responding after login attempts. This problem affects approximately 20% of users, causing frustration and hindering access to the app's features.

I can't log into the app because the text box for my username and password doesn't appear.

2

Android Limitations

Android users face numerous limitations compared to iOS users, such as the inability to record or upload videos, lack of playback controls, and missing features like fast forward or rewind. This disparity affects about 30% of users, leading to dissatisfaction among Android users who feel neglected.

The Android app is almost useless, lacking basic controls and features available on iOS.

3

Video Upload Failures

Users frequently encounter issues with video uploads failing or getting stuck, requiring additional apps or workarounds to retrieve their videos. This affects around 15% of users, complicating the process of sharing and analyzing game footage.

Whenever I record a game, it won't upload to our team library, making the app frustrating to use.

4

App Crashes and Freezes

Many users experience the app crashing or freezing, especially during video playback or when trying to access certain features. This issue affects approximately 10% of users, disrupting their ability to use the app effectively.

The app keeps crashing every time I try to play a video, making it unusable.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Coach's Eye
Coach's Eye receives high praise for its ease of use and robust features, particularly for sports analysis. Users appreciate its frame-by-frame breakdown and video comparison capabilities, although some desire more advanced features like better export options.

#2 RUNNER UP

VidSwap
VidSwap garners mixed reviews, with some users appreciating its affordability compared to Hudl and its basic functionality. However, many criticize its lack of features, poor app design, and slow updates, making it less favorable for teams used to Hudl's comprehensive offerings.

#3 Straggler

Hudl
Hudl is praised for its comprehensive video analysis tools and ease of use, but recent updates have led to significant user frustration. Many users report issues with app functionality, login problems, and poor customer support, leading to a decline in user satisfaction.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Coach's Eye
#1 Users Choice
Coach's Eye receives high praise for its ease of use and robust features, particularly for sports analysis. Users appreciate its frame-by-frame breakdown and video comparison capabilities, although some desire more advanced features like better export options.
VidSwap
#2 Runner-up
VidSwap garners mixed reviews, with some users appreciating its affordability compared to Hudl and its basic functionality. However, many criticize its lack of features, poor app design, and slow updates, making it less favorable for teams used to Hudl's comprehensive offerings.
Hudl
#3 Straggler
Hudl is praised for its comprehensive video analysis tools and ease of use, but recent updates have led to significant user frustration. Many users report issues with app functionality, login problems, and poor customer support, leading to a decline in user satisfaction.

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Nuggets

Major Highlights of the Week

Android Limitations
The Android version of the Hudl app lacks critical features such as video recording and playback controls, making it significantly less functional compared to the iOS version. This disparity in functionality alienates a large portion of the user base who rely on Android devices.
The Android app is almost useless, lacking controls and features available on iOS.
Login Issues
Users frequently encounter problems logging into the app, with some unable to access the login screen or experiencing repeated logouts. This issue disrupts user engagement and access to essential app functionalities.
I can't get past the login page, making the app unusable.
Video Playback Problems
The app often fails to load videos or crashes during playback, severely impacting the user experience for those trying to watch game footage. This instability undermines the app's core purpose of video analysis.
Videos won't load, and the app crashes after a few seconds of playback.
Highlight Creation Flaws
Creating highlight videos is cumbersome, with users reporting that the app resets to the beginning of the footage after each clip is made. This inefficiency frustrates users who rely on highlights for performance review and sharing.
Every time I create a highlight, it takes me back to the start of the video.
Unresponsive Interface
The app's interface is often unresponsive, with users unable to navigate away from menus or access certain features. This lack of responsiveness hinders the overall usability of the app.
Support and Communication Gaps
Users express dissatisfaction with the lack of effective support and communication from Hudl, particularly when troubleshooting persistent issues. This gap in customer service erodes trust and user satisfaction.
I've tried reaching out for support multiple times with no response.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Android Limitations
The Android version of the Hudl app lacks critical features such as video recording and playback controls, making it significantly less functional compared to the iOS version. This disparity in functionality alienates a large portion of the user base who rely on Android devices.
Login Issues
Users frequently encounter problems logging into the app, with some unable to access the login screen or experiencing repeated logouts. This issue disrupts user engagement and access to essential app functionalities.
Video Playback Problems
The app often fails to load videos or crashes during playback, severely impacting the user experience for those trying to watch game footage. This instability undermines the app's core purpose of video analysis.
Highlight Creation Flaws
Creating highlight videos is cumbersome, with users reporting that the app resets to the beginning of the footage after each clip is made. This inefficiency frustrates users who rely on highlights for performance review and sharing.
Unresponsive Interface
The app's interface is often unresponsive, with users unable to navigate away from menus or access certain features. This lack of responsiveness hinders the overall usability of the app.
Support and Communication Gaps
Users express dissatisfaction with the lack of effective support and communication from Hudl, particularly when troubleshooting persistent issues. This gap in customer service erodes trust and user satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for watching films, practice, or games. However, it is not Android friendly. You must have an Apple product to fully use the app.
Chris Pfeifer
Week of May 27th, 2025
The Android version of this app is absolutely useless. Most of the features and controls are not visible or accessible.
Scott Nelson
Week of May 27th, 2025
The app is extremely unorganized and difficult to use. It's also very easy to lose recordings, so be careful using it.
Brad Oxler
Week of May 27th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for watching films, practice, or games. However, it is not Android friendly. You must have an Apple product to fully use the app.
Candice Wu
App Store
The Android version of this app is absolutely useless. Most of the features and controls are not visible or accessible.
Kelly Williams
Google Play
The app is extremely unorganized and difficult to use. It's also very easy to lose recordings, so be careful using it.
Koray Okumus
Google Play

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