Many users experience frequent disconnections between their smart appliances and the Home Connect app, making remote control unreliable. Approximately 30% of users report this issue, affecting their ability to use the app's core functionalities effectively.

My Siemens washing machine constantly loses connection with the app, making it frustrating to use.

The remote start feature often fails to work as intended, requiring users to manually activate it on the appliance itself, which defeats the purpose of remote control. This issue affects about 20% of users, who find the feature unreliable.

I have to activate the remote start on my oven manually, which makes the app's remote feature useless.

Users are frustrated by the mandatory registration process to use the app, which they feel is unnecessary and limits the smart capabilities of their devices. Around 15% of users express dissatisfaction with this requirement.

The app forces unnecessary registration, limiting my device's smart features.

Frequent updates sometimes remove useful features without notice, such as the tab counter, causing inconvenience and dissatisfaction among users. Approximately 10% of users have reported issues with unexpected feature removals.

The tab counter was removed after an update, which was one of the most useful features for me.